Assistant Vice President of Programs - Mental Health

Company Description

Background

Since 1976, St. Joseph Center has been meeting the needs of low-income and homeless individuals and families in Venice and throughout Los Angeles County.  The Center is a 501(c)(3) nonprofit community organization that assists people without regard for religious affiliation or lack thereof through 20+ programs in four pillars of service: Outreach and Engagement, Housing Services, Mental Health, and Education and Vocational Training.  St. Joseph Center serves more than 10,000 people each year. 

Brief Description of Principal Activities

Multifaceted intervention, prevention, and education services are carried out at four sites on the Westside of Los Angeles.  St. Joseph Center’s integrated programs provide clients with concentrated and coordinated access to services according to the nature of their needs.

Job Description

The Assistant Vice President of Programs serves as a team leader providing Program Department leadership and supervision to Senior Directors and others, ensuring the delivery of quality care while adhering to the mission of St. Joseph Center.

ESSENTIAL DUTIES & RESPONSIBILITIES 

The Assistant Vice President of Programs’ key areas of responsibility include: 

Key Areas of Responsibility:

• In collaboration with the Chief Program Officer, develop strategies and policies to ensure agency success.  Works closely with the CPO on the execution of all strategic goals and initiatives related to programs.
• The Assistant Vice President will work closely with programs by partnering with Senior Directors and other staff to ensure departmental goals are being met.
• Oversee program design from start to completion, including establishing deadlines, milestones, and processes.  Take the lead in the development of program and service models for mental health programs, homeless services, and vocational programs.
• Support a “no wrong door” approach to services where clients flow smoothly into a continuum of care; recognizing that those we serve are high-need and are in need of integrated services.  Embrace an empowering/strength-based approach to program design.
• Monitor operational compliance with policies to ensure the success of the programs.  Review program data at a macro level; provide analysis to inform best practices and ensure that programs are engaged in continuous process improvement on an ongoing basis.
• Approve budgets and monitor the financial performance of programs, including billing/drawing down of DMH contracts.
• Unitize reports from the Data and QA departments for outcome monitoring, program effectiveness, billing, and staff supervision.
• Leads by example, provides effective leadership, not by simply asserting authority, but instead by fostering trust through honesty and transparency.  Foster staff development to make sure that workloads are balanced.
• Provide guidance to the programs department with performance and outcome-based program initiatives that include developing written and verbal operational strategies and procedures when needed.     
• Be knowledgeable of the statement of works, program plans, milestones, metrics and budgets.
• Direct those in senior management to initiate and set goals for programs according to the strategic objectives of St. Joseph Center.
• Track and analyze issues, risks, and costs, and then proactively address and mitigate any potential deficiencies. 
• Communicate transparently and effectively with all members of the Senior Leadership Team. This includes being responsive to the requests of the Chief Program Officer and other needs of the Sr. Leadership Team within reasonable timeframes.
• Ensure program operations and activities adhere to funding, legal and contractual guidelines, and agency policies.
• Be responsive, and submit reports in a timely manner.
• Build upon relationships with local or continuum coalitions/boards, communities and stakeholders and represent St. Joseph Center or the region where we do work.

Other duties and responsibilities may be assigned. The duties and responsibilities listed are designed to provide typical examples of the work performed; not all duties and responsibilities assigned are included here, nor is it expected that all similar positions will be assigned every duty and responsibility.

Qualifications

Knowledge, Skills & Abilities:

• Knowledge of local homeless and social service funded agencies and requirements, including Department of Health Services (DHS) Housing for Health, Department of Mental Health (DMH), and Los Angeles Housing Authority (LAHSA).
• Operate as an advocate for the underserved.
• Must exercise a creative, innovative approach in expanding the breadth of who SJC is.
• Be a