Care Navigator

General information

Date Wednesday, December 31, 2025 Location AZ - Tucson Remote/Hybrid Yes Position Level CDCN Field Admin Staff Employment Type PRN Career Field Operations

Description & Requirements

Culture Vision at Consumer Direct Care Network

At CDCN, we strive to create a workplace where everyone is supported and motivated to be their best; we collaborate on shared goals and celebrate our accomplishments.

WE WELCOME YOU INTO A GROWING COMPANY
Consumer Direct Care Network is all about caring for people. Care is at our core, and we strive to live up to it every day. We provide services in 14 states across the USA, and our programs grow every year. We specialize in home and community-based services that support individuals with disabilities and older adults so they can remain in their homes and communities.
JOB SUMMARY

The Care Navigator will play a key role in supporting individuals living with dementia. This position involves conducting phone and in-home assessments with patients and families to determine eligibility for government-funded programs. Once members are enrolled, the Care Navigator will maintain ongoing engagement by completing monthly phone check-ins to ensure continued support and address any questions or needs.   This role requires excellent communication skills, attention to detail, and the ability to build trust with members. The Care Navigator will work independently while adhering to compliance standards and program guidelines.     JOB DUTIES

• Perform comprehensive in-home assessments for individuals living with dementia
• Perform monthly phone check-ins for individuals enrolled in the program
• Self-schedule assessments and phone check-ins
• Provide individuals with care plans and supporting resources as applicable
• Document results of assessments and monthly check-ins in compliance with Federal/State Regulations, program rules, and contract requirements
• Submit invoices for assessments and check-ins completed
• Effective written and verbal communicator
• Comply with applicable legal requirements, standards, policies, and procedures
• Exhibit computer efficiency
• Complete any required training relevant to job
• Bilingual preferred in various locations

   QUALIFICATIONS

• 1 year of previous experience working with individuals living with dementia or similar diagnoses preferred
• 20 hours of CMS required training/experience with dementia care (can provide upon hire)
• Employees must provide their own reliable internet if working a remote/