Product Manager - Fintech

Why Housecall Pro?

Help us build solutions that build better lives. At Housecall Pro, we show up to work every day to make a difference for real people: the home service professionals that support America’s 100 million homes.

We’re all about the Pro, and dedicate our days to helping them streamline operations, scale their businesses, and—ultimately—save time so they can be with their families and live well. We care deeply about our customers and foster a culture where our company, employees, and Pros grow and succeed together. Leadership is as focused on growing team members’ careers as they expect their teams to be on creating solutions for Pros.

We also offer:

• A generous benefits program that supports the whole you with medical, dental, vision, life, disability, and 401(k)
• Paid holidays and flexible, take-it-as-you-need-it paid time off 
• Equity in a rapidly growing startup backed by top-tier VCs
• Monthly tech reimbursements
• A culture built on innovation that values big ideas, no matter where they come from

Role Overview:

As a Product Manager-Fintech, you are responsible for driving continued expansion of our financial technology solutions, and implementing requirements to drive stratospheric growth of Housecall Pro Products. You are part of building a best-in-class financial institution for Pros - across payments, banking, lending, payroll and more – all embedded within the software platform they already use every day. You work daily with our engineering and design teams, and other stakeholders to define the right backlog, structures, and frameworks to move us rapidly forward. Our agile product team is a tight-knit group of inspiring individuals that deliver excellently crafted software experiences and rapidly ship new products. You will help guide us along the right path, balancing business and customer toward world-class results. 

You have the experience in making tough and high-impact decisions that influence the direction of the business in huge ways. You are obsessed with making the world a better place through customer experiences. You have the instincts and life experiences that will push our already incredible product team to the next level. You wake up every day fixated about your business and your product. In short – you are a world-class innovator that knows how to deliver.

The essence of a Product person at Housecall Pro is someone who is smart, curious, adaptable, empathetic, and motivated to make a big impact on the customers we serve and the people we work with. We deeply know our customers, our industry, and our business. By joining our team, you sign up to grow personally and professionally, and help others do the same. Our team is patient, empathetic, hard working, and above all else focused on improving the lives of our service professionals (our Pros). Our success is their success.

What you do each day:  

• Think. Identify market opportunities within financial services, and define product vision and strategy
• Conduct in-depth interviews, surveys, and competitor research
• Analyze customer and business data
• Write and present strategy and product overview documents 
• Explore. Collaborate with key cross-functional stakeholders (Design, Engineering, Product Marketing, Strategy and Operations) to develop and validate compelling solutions to the problems/opportunities in your product area 
• Support Product Designers with sound design instincts and clear thinking
• Co-create event models and user flows
• Collaborate with Design and Engineering to develop wireframes
• Partner with business and go-to-market functions to refine product positioning, pricing, risk management, and operational requirements  Conduct user testing to validate solutions
• Plan. Effectively plan how to go from idea to delivered product and communicate that plan to others
• Create, update, and communicate roadmap
• Plan day-to-day operations of the product team
• Build. Drive the execution of building features and functionality by doing whatever is needed to keep momentum going alongside stakeholders 
• Launch & Learn. Pull together everything needed to effectively launch, measure, learn, and iterate quickly to improve the product and its performance
• Create measurement plans to monitor feature adoption and usage, and financial performance
• Co-create go-to-market p