Certified Medical Assistant Healthcare Manager

Overview

 

 

 

 

 

 

 

 

We have an amazing career opportunity for an experienced Certified Medical Assistant with management experience to join our great team at Pediatrix Medical Group. This position provides oversight to our Pediatric Urgent Care Clinics in Katy and Cyfair, TX. If you are ready to relocate to the Houston, we would love to welcome you. Here are some amazing facts about the Houston area:

 

· Mild winters, with average temperatures in the 50s and 60s

· Cost of living is lower than the national average, with an average median home price of $330,000

· A melting pot of different cultures, with a large Hispanic population and many immigrants from all over the world, making it a vibrant and interesting place to live

· Thriving food scene, with a wide range of options from Tex-Mex to Vietnamese and everything in between

· Professional teams in all major sports, including the Astros (baseball), Texans (football) and Rockets (basketball)

· A short drive from the Gulf of Mexico, offering beautiful beaches and warm waters

· Many parks and outdoor spaces to enjoy hiking, biking and other activities

· Numerous world-class museums, including the Museum of Fine Arts, the Houston Museum of Natural Science and the Menil Collection

 

“My experience working for Pediatrix these last couple of years have been amazing! It's not just a company but a family. Great team of Doctors, nurses, providers and medical assistants. If you are looking to start your career in the medical field or continue your journey with a new company in the medical field, this is the place to be.”

Jesus Rodriguez, Medical Assistant, Pediatrix® Medical Group

 

Responsibilities

The Office Manager is responsible for the oversight of daily operations of the office team. The Office Manager coordinates the daily activities of the office team, monitors the work flow within, delegates work assignments, assures appropriate training is maintained, assists team members in problem resolution, provides reports of individual and team performance to the Practice Manager, and serves in the absence of the Practice Manager.

• Coordinates the daily activities of the clinic staff, including delegating work assignments.
• Assures that priorities established by the Practice Manager are effectively communicated to the team and properly implemented.
• Responsible for monitoring, maintaining and tracking daily statistics.
• Oversees reconciliation of daily deposit logs and preparation for bank deposits.
• Provides new hire training as well as ongoing training to assigned staff.
• Assists the team in problem resolution. Recommends solutions to the Practice Manager and escalates issues to the Practice Manager when appropriate.
• Leads the team by creating a positive work environment through individual and team recognition.
• Performs verbal counseling, recommending corrective action to the Practice Manager.
• Assists the Practice Manager in the recruiting, hiring and interviewing process of the office staff.
• Displays exceptional customer service skills in responding to all inquiries from patients, insurance carriers, outside agencies, internal departments and coworkers when appropriate.
• Serves in a supervisory capacity and performs supervisory duties in the absence of the Practice Manager as directed.
• Prepares and submits reports as required.
• Assists Medical Director with special projects and tasks as needed.
• Assumes staff duties for absences and temporary staff shortages.
• Authorizes, coordinates, and monitors daily site activities such as supply ordering, IT, maintenance issues, phones, etc.
• Responsible for monitoring the clinical team in meeting demands of patient volumes and handling complaints regarding clinical staff.
• Responsible for proactive management of physician, mid-level provider and ancillary schedules to ensure timely care of patients, appropriate daily volumes and completion of all clinical documentation in a timely fashion.
• Responsible for proactive management of coding department to ensure daily submission of properly coded fee tickets to the regional business office.
• Maintains strict confidentiality in accordance with HIPAA regulations and Company policy.
• Present a positive, professional appearance and convey a professional demeanor in the performance of assigned duties.
• Responsible for following all facility, organization and department precautions and procedures in the performance of all job duties to ensure a safe work environment for self and others.
• Complete compliance requirements as needed.
• Perform other duties as assigned or requested.