Sr. Account Manager

GoodRx is the leading prescription savings platform in the U.S. Trusted by more than 25 million consumers and 750,000 healthcare professionals annually, GoodRx provides access to savings and affordability options for generic and brand-name medications at more than 70,000 pharmacies nationwide, as well as comprehensive healthcare research and information. Since 2011, GoodRx has helped consumers save nearly $75 billion on the cost of their prescriptions.

Our goal is to help Americans find convenient and affordable healthcare. We offer solutions for consumers, employers, health plans, and anyone else who shares our desire to provide affordable prescriptions to all Americans.

About the Role:

The Sr. Account Manager owns and grows a portfolio of regional and mid-sized retail pharmacy partnerships, driving profitable claims growth and market share expansion. This role is responsible for developing account strategies, deepening executive relationships, and leading cross-functional initiatives that deliver measurable business impact.

Key Responsibilities:

• Own and deepen relationships with regional and mid-sized retail pharmacy partners, including building trust with senior stakeholders and influencing decision-making

• Drive account performance by proactively analyzing KPIs, identifying growth levers, and leading execution of partnership strategies to increase profitability and market share

• Lead cross-functional collaboration with pricing, network operations, contracting, and marketing to design and deliver high-impact partner initiatives

• Conduct and lead strategic business reviews, translating data into clear narratives, actionable recommendations, and aligned growth plans

• Own renewal cycles and contract negotiations, identifying opportunities to expand scope, improve economics, and strengthen long-term partnerships

• Proactively identify and lead expansion opportunities across assigned accounts, including new program adoption or geographic growth

• Synthesize client feedback and market insights to influence internal strategy, product roadmap, and process improvements

• Mentor junior team members and contribute to team best practices, playbooks, and scaling efforts

Scope & Impact: 

• Owns a portfolio of higher-value and/or more complex accounts with significant revenue impact

• Operates with a high degree of autonomy, setting account strategy and influencing cross-functional priorities

• Drives meaningful revenue growth, profitability improvements, and market share gains across accounts

• Acts as a strategic partner to clients and an internal thought partner to leadership

• Contributes to team development through mentorship and process improvement

Skills & Qualifications:

• 8+ years of relevant experience with a bachelor’s degree, or 6+ years of relevant experience with a master’s degree

• Demonstrated success managing and growing complex accounts, preferably in healthcare, pharmacy, PBM, or marketplace environments

• Ability to develop and execute data-driven account strategies that drive revenue and profitability

• Strong ability to interpret performance data, identify trends, and translate insights into actionable recommendations

• Experience working with KPIs such as claims volume, margin, and market share

• Proven ability to build relationships with senior stakeholders and influence decision-making

• Strong executive presence with experience leading business reviews and presenting to client leadership

• Experience working closely with pricing, operations, contracting, and marketing teams to deliver client outcomes

• Ability to navigate and influence cross-functional priorities in a matrixed organization

• Experience supporting or leading contract renewals and negotiations with a focus on value creation and long-term partnerships

Why You’ll Love Working Here:

• Mission-driven work with real-world impact—making healthcare affordable for millions.

• A fast-paced, collaborative culture with top-tier talent across tech and healthcare.

• Autonomy to lead, build, and grow major business lines with meaningful support.

• Competitive compensation, benefits, and long-term equity upside.

All GoodRx employees are responsible for reviewing and complying with all Company safety and security policies and procedures, being vigilant and observant of potential security threats (including phishing atte