Case Manager - Outpatient

JOIN OUR TEAM AS AN OUTPATIENT CASE MANAGER!

Your Work Matters How will you make a difference?

The Outpatient Case Manager is responsible for planning and coordinating collateral work for each patient on their designated unit. Additionally, the Case Manager is responsible for communicating to identified family members and or community based supports weekly regarding the patient’s treatment progress.

• Will meet with patient within 24 hours / 1 business day to complete the Case Manager Note and identify if any ROIs need to be completed / reattempted.
• Identifies needs of referrals sources and/or professionals during the period of hospitalization and communicate these needs to the Lead Case Manager.
• Will make collateral calls on behalf of all patients and ensure at least one weekly call has been made per patient.
• Oversees the tasks of continued communication of treatment progress, discharge plans, and time of discharge to outside interested parties as well as facilitating the transfer of required documents to the outside agents.
• Inform patients and families on discharge planning options based on diagnoses, prognoses, resources, and preferences related to home care services.
• Document findings, discharge plans, and actions taken on medical record according to departmental guidelines; prepare reports and maintain records as required.
• Participate in multidisciplinary team meeting regarding the planning and implementation of patient care; facilitate communication and problem solving related to discharge planning.
• Will work to ensure HBM’s policy and procedure regarding Family Engagement is upheld and will communicate any barriers to the Treatment Team.
• May be trained and assigned to perform the Patient Advocate duties as needed.

Your Experience Matters What we’re looking for:

• Education & Licensure (if applicable): Bachelor's Degree preferred from an accredited college or university, in Social Work or a clinical related mental health field.
• Experience: Minimum of one (1) year experience in related disciplines with hospital experience strongly preferred.
• Additional Skill Requirements: CPI training within 30 days of employment and prior to assisting in a restraining procedure. Must be able to pass a competency exam for the area upon hire. May be required to work flexible hours and overtime.

Your Care Matters What we provide for our team:

• 401(k) + matching
• Health insurance
• 100% company-paid life insurance coverage up to 2x your annual salary
• Vision insurance
• Dental insurance
• 100% company-paid long term disability insurance
• Paid time off
• Paid holidays
• Cafeteria on site + discounted meals
• Employee engagement events
• Employee assistance program
• Employee recognition program
• Free parking

What sets us apart?

• Career & training development opportunities
• Dynamic and inclusive work environment