House and Grounds Male Technician - Dollywood Theme Park - Full Time Seasonal

At Dollywood Parks & Resorts, we create memories worth repeating! We are seeking a House and Grounds Male Tech who will embody the heart and soul of our mission of creating memories worth repeating while bringing families closer together while caring deeply about our brand.

We want to work alongside someone who acts as an extension of our mission, values, and culture. The ideal House and Grounds Male Tech will be equal parts curious learner, innovator, administrator, detail driver, mentor, and motivator.

The House and Grounds Male Tech will support areas of park cleanliness for the Dollywood Company.  The House and Grounds Tech will also participate in sanitizing and cleaning high touch surfaces. The House and Grounds Tech may take part in other activities including, emptying and cleaning trash cans and refilling cleaning supplies.  All of this will be done in a manner consistent with the mission, values and operating philosophies and standards of the Dollywood Company. 

Additionally, the ideal candidate will be able to display and live out Lead with Love qualities, strongly rooted in the Dollywood Company culture, by being patient, kind, trusting, unselfish, truthful, forgiving, dedicated and accountable. 

 

Summary of Essential Functions and Responsibilities

• Maintain an aesthetically pleasing, sanitary environment by sweeping, picking up trash in your assigned area(s), including but not limited to, flower beds and back of house areas
• Cleaning up spills as necessary both indoors and outdoors on the park, including but not limited to, on roadways, pedestrian walkways, landscaped areas, natural settings and storage areas
• Clean and sanitize high touch surfaces throughout the park (tables, chairs, handrails and garbage)
• Work flexible varying hours and at different locations
• Maintain a friendly attitude toward Guests and Hosts
• Greet guests, answer questions, and exceed expectations
• Provide prompt, courteous attention to Guests in the role assigned for the shift
• Maintain a high level of Attention to detail in your assigned area(s) per your trained procedures as defined in your Training Plan
• Restock and keep track of cleaning supplies in your assigned area(s)
• Develop a work timetable in your assigned area(s) to ensure tasks are completed in a timely manner.
• Assist with emptying trash cans located in your assigned area(s), including but not limited to, other areas, assigned or unassigned, in need of additional assistance and/or immediate attention
• Keep trash cans clean including lids and can liners as well as the inside and outside of trash cans
• Keep all work areas clean and organized
• Work varying hours and at different areas when needed
• Maintain confidentiality at all times
• Perform all duties in a safe manner as set forth in the Safety Standards to include reporting any violation of Standards

Management reserves the right to change and/or add to these duties at any time

 

Education and Experience Required

• Must be at least 18 years of age
• Must have a high level of demonstrative and positive communication skills
• Must successfully complete a pre-employment background check
• Ability to safely operate company vehicles according to company policy. Must have valid driver’s license, proof of auto liability insurance and acceptable motor vehicle driving record

 

Knowledge, Skills, and Abilities

• Able to make a friendly impression when speaking to or corresponding with guests, vendors, and other employees
• Must be self-motivated and disciplined
• Must be able to prioritize and complete work assignments on a timely basis
• Must maintain strict confidentiality and judgment regarding privileged information
• Must have professional appearance with good personal hygiene
• Must be productive in a fast-paced environment
• Must maintain dependable work attendance and flexibility with assigned work schedules including any required overtime, evenings, weekends and holidays
• Must be sensitive to the needs of our Guests and feel empowered to act to meet their needs within company guidelines
• Must be able to utilize effective communication, problem solving, conflict management and interpersonal skills
• Must be able to communicate effectively with Guests and Hosts using approved communication methods 
• Able to collaborate with cross-functional teams to plan, execute, and deliver projects ahead of schedule, fostering open communication and mutual support to achieve shared goals
• Able to comprehend instructions and reta