Security Officer - Tech/Media Front Desk Full-Time

Overview

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. We offer a comprehensive benefits package that may include medical, dental, and vision coverage, life insurance, a retirement plan, employee assistance programs, company discounts, and other perks, depending on the position and eligibility.

Job Description

As a Security Officer - Tech/Media Front Desk Full-Time in Lithia Springs, GA, you will serve and safeguard clients in a range of industries such as Tech/Media/Telecom, and more.

As a Front Desk Security Officer with Allied Universal in a dynamic tech and media environment, you will be the first point of contact, greeting visitors and managing access to the location. You will help to deter security-related incidents by remaining visible and attentive, while providing excellent customer service and clear communication to all guests and staff. This role emphasizes a caring and people-first approach, where teamwork and integrity are key to creating a welcoming atmosphere for everyone entering the site.

Position Type: Full Time

Pay Rate: $18.60 / Hour

Job Schedule:

DayTimeWed03:00 PM - 11:00 PMThur03:00 PM - 11:00 PMFri03:00 PM - 11:00 PMSat03:00 PM - 11:00 PMSun03:00 PM - 11:00 PM

What You’ll Do:

• Use our proprietary scheduling platform to claim open shifts at client sites
• Support operations across a range of environments including commercial real estate, healthcare, and education
• Receive site-specific training and guidance from experienced teams
• Deliver consistent, professional security presence and customer service
• Be ready to fill in at short notice when urgent needs arise

Responsibilities:

• Provide exceptional customer service to clients and visitors by following security-related procedures and site-specific policies at the front desk.
• Monitor and control access to the facility, verifying identification and managing visitor and employee check-ins and check-outs.
• Respond to incidents and critical situations at the front desk in a calm, problem-solving manner, following established protocols.
• Communicate with employees, visitors, and/or vendors to relay information or assist with inquiries related to building access or security-related matters.
• Document incidents and maintain accurate records of daily activities, visitor logs, and any security-related occurrences at the front desk.
• Coordinate with Allied Universal management and client representatives to report observed irregularities, security-related concerns, or emergencies as required.
• Assist with emergency response activities as directed, remaining stationed at the front desk to provide information and support to emergency personnel.

What We’re Looking For:

• Availability across various days and shifts
• Reliability and ability to adapt to different post assignments
• A desire to gain broad experience and grow within the company
• Interest in transitioning into full-time roles when available

Minimum Requirements:

• Must have at least 2 years of security-related experience.
• Be at least 21 years of age.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Flexible Scheduling: Choose from a variety of open shifts that align with your availability and lifestyle.
• Career Growth: Clear path to full-time roles and ongoing advancement through paid training programs.
• Smart Tools: Access exclusive technology for real-time shift visibility and claiming.
• Full-Time Benefits: Health insurance, 401(k) plans, and a comprehensive benefits package for full-time employees.
• Employee Perks: Enjoy discounts at restaurants, entertainment venues, and more through our perks program.