Clinical Specialist Manager, Pain Interventions - Carolinas
MedtronicAbout the role
At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.
A Day in the Life
We are seeking a committed professional to join our team. While this is a remote position not located at a physical Medtronic site, the candidate hired will be required to reside within the territory and drive to multiple accounts throughout the region. A valid driver's license is essential for this role.
As one of three comprehensive portfolios at Medtronic, Neuroscience is dedicated to improving the lives of people living with neurological disorders, spine conditions, and chronic pain. Guided by our Mission—to alleviate pain, restore health, and extend life—we develop technologies and therapies that help people regain function, reduce pain, and return to the activities that matter most.
Our Neuromodulation Operating Unit provides advanced therapies for chronic pain, movement disorders, and other neurological conditions. Through spinal cord stimulation, and targeted drug delivery systems, we deliver personalized treatments that restore function, reduce symptoms, and improve quality of life worldwide.
Check us out on LinkedIn: Pain Interventions
At Medtronic, the Clinical Specialist Manager, Pain Interventions partners with the District Sales Manager(s) in achieving unit/revenue goals and enhancing customer satisfaction by effectively managing the district’s clinical team. The CSM is fully competent clinically and will provide case, customer and patient support while facilitating cross-district and cross-region collaboration on to resolve resource constraints.
This is a field based role.
Responsibilities may include the following and other duties may be assigned:
• Manages and coaches district clinical employees through the utilization of field visits, individual or group meetings, and telephone contacts to accomplish the following objectives:
Alignment
• Partners to ensure coordinated sales and clinical efforts across the district, driving clinical efficiencies including case coverage where necessary
• Schedules resources for clinical events working closely with the District Manager. Resources may be drawn from other regions as necessary
• Ensures all direct reports have annual/quarterly objectives and implement a regular schedule of evaluating performance, providing feedback and coaching, and documenting performance needs and achievements; implement performance improvement plans, if needed
• Communicates corporate, division, region and/or district mission, goals and activities
Coaching
• Directs and motivates employees to achieve clinical, unit and revenue goals
• Provides ongoing feedback/coaching and regular performance and development discussions with employees
• Implements corrective actions where necessary
• Documents field visits with employees with actions observed and suggestions for improvement for the individual CS
• Adheres to, communicate, and reinforce Medtronic policies and business conduct standards
Training/Development
• Oversees the training and development of Clinical Specialists in product knowledge and competitive knowledge
• Coaches and advises employees on teamwork, time and task management, and career development
• Assists employees with the creation and ongoing implementation of Individual Development Plans (IDP’s)
• Identifies clinical opportunities through the use of analytics and/or field visits
• Addresses clinical opportunities through coaching or the development of specific measurable projects
• Coordinates, develops, and implements strategies to achieve short and long-term business objectives especially related to clinical activities
• Ensures efficient and effective scheduling of case coverage for the district including case coverage where necessary
• Provides direction to employees regarding the management of assets, expenses, budgets, etc.
• Performs administrative tasks related to cost center management, expenses, email, and other communication activities
• Ensures personal understanding of all quality policy/system items that are personally applicable
• Follows all work/quality procedures to ensure quality system compliance and high quality work
• Partners with the District Sales Manager and HR to recruit and hire top can
Apply for this role
Generate a tailored application kit with a matched cover letter, interview prep, and CV highlights — in under 60 seconds.
Apply Now →Generate Application KitFree account required — sign up in 30s