Microsoft System Administrators, Senior
CognosanteAbout the role
Security Clearance required:
TS/SCIDo you want to make a difference?
Cognosante employees are passionate about improving people’s lives. With an innovative mindset and an unwavering commitment to those we serve, we partner with healthcare, civilian and defense agencies to deliver exceptional public services and programs. Our multi-faceted technology and customer experience (CX) solutions achieve program outcomes, solve critical challenges and create meaningful change. Whether we are helping Veterans access healthcare faster, ensuring that members of the military complete their missions safely, or helping people obtain health insurance, our work touches millions of people. Are you ready to make a difference?
Come Join Our Team
The Department of the Army Intelligence Information Services (DAIIS) provides the Army Intelligence and Security Enterprise (AISE) and its Joint, Interagency, Intergovernmental, and Multinational partners a means to discover, access, and share relevant intelligence reporting and information across unclassified, secret, top secret, and multinational fabrics. DAIIS delivers 24 x 7 solutions and services fulfilling requirements for intelligence information and data brokering, information sharing and dissemination, cross domain solutions, entitlements and access solutions, Intelligence Community / Defense Messaging, and intelligence production requirements management. Our team will provide Automation, Logistics, Requirements, and SharePoint site collection management support to DAIIS with software and application development, administration, and web services in support of DoD, the Intelligence Community and Coalition Partners. This includes system administration, database administration, web/software operation and maintenance, logistics support, and operations and sustainment support.
What is the position?
The Microsoft System Administrator, Senior shall provide direct service support for all DAIIS IT functions covering application and web development, quality assurance, cybersecurity, and IT operations in a DEVSECOPS operating environment utilizing Microsoft Windows-based architecture across five distinct supported networks. You will support the identification and resolution of automation and information technology hardware and software issues and problems. Perform administration and maintenance of Windows based servers to include daily system checks. You will also assign personnel to various projects, direct their activities, and evaluate their work. You will ensure long-term requirements of DAIIS systems operations and administration are included in the overall information systems planning of DAIIS. You are responsible for the installation, maintenance, configuration, and integrity of DAIIS computer software. You will implement operating system enhancements that will improve the reliability and performance of the DAIIS systems. Not telework eligible.
What will I get to do?
You will ensure all Microsoft Windows Server and applicable installed features/applications have the latest Defense Information Systems Agency (DISA) STIGs applied. Apply vendor security updates and hotfixes to address ACAS findings and organizational security mandates. Provide detailed system matrices of DAIIS supported systems and applications to include utilization, uptime, storage availability, and performance monthly or as requested. Analyze technical support requests and provide possible technical solutions and courses of action. Conduct testing of systems and applications immediately after configuration changes and software deployments to validate that changes and enhancements do not adversely affect system operation and performance. Deploy DAIIS-developed, third-party commercial off-the-shelf, and Government off-the-shelf applications to production, integration, and staging servers. Conduct system upgrades as directed by DAIIS leadership. Ensure the availability and accessibility of approximately twenty Microsoft Internet Information Services (IIS) for Windows Server websites hosted across five networks. Respond to customer requests and contact customers by the end of the business day to confirm requirement receipt and provide an approximate time of completion. Provide Continuity of Operations planning, evaluation, and execution of critical IT services bi-annually (twice per year) and update any required SOPs and instructions guides. Develop and maintain documentation which includes SOPs, TTPs, system architecture guides, and diagrams for all DAIIS systems and hardware configurations adhering to organizational templates and policies as required. Notify the Government of any unscheduled system outages. Provide after-hours on-site support to respond to system/application malfunctions.
What qualifications do I need?
Master of Arts/Master of Science W/10+ yrs. or Bachelor of Arts/Bachelor of Science w/1
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