Account Manager, Energy Services

Wärtsilä Energy leads the transition towards a 100% renewable energy future. We help our partners to accelerate their decarbonisation journeys through our market-leading technologies and power system modelling expertise. These cover decarbonisation services, future-fuel enabled balancing power plants, hybrid solutions, energy storage and optimisation technology, including the GEMS Digital Energy Platform.

 

Did you know Wärtsilä has delivered 79 GW of power plant capacity and more than 130 energy storage installations in 180 countries around the world?

 

In this fast changing world of energy, we are constantly on the lookout for future-oriented talent to join our team and to work towards enabling sustainable societies through innovation in technology and services - together. Want to join the ride?

 

Wärtsilä is leading the transition towards a 100% renewable energy future. We help our customers unlock the value of energy transition by optimizing their energy systems and future-proofing their assets. Did you know Wärtsilä has delivered 73 GW of power plant capacity in 180 countries around the world, including 80 energy storage systems?
 

In this era of innovation and fast changing world of energy, we are constantly on the lookout for high performing, future-oriented talent to join our team and to work towards enabling sustainable societies with smart technology - together. Are you ready to take the next step?

 

Account Manager, Energy Services

The Wärtsilä Energy Business – North America team has a vacancy for an Account Manager, Energy Services.

 

The ideal candidate is a motivated self-starter and a strategic member of Key Account Teams and Capture Teams to drive the Energy Business Services business for Wärtsilä North America supporting our Caribbean Customers.  You will be part of an international fast paced multi-cultural working environment. The Account Manager will work together with cross-divisional teams to develop value propositions and customized solutions to fit our Energy customers' needs. You are a seasoned contract negotiator who will find balanced solutions to complex contracts as well as customer service minded and will go above and beyond to support our Energy customers.

Our team is comprised of rich and diverse personalities all over the world. Performance, experience sharing, and excitement are our core values. If you are not afraid to travel, do public presentations and participate in customer meetings and enjoy collaborating with your team, join us!

In this position, your main responsibilities will include:

• Accountable for sales to non-agreement customers and generating leads for new agreements and service projects. Focus on growing sales and committing non-agreement customers to agreements.
• Proactively engage with customers and internal stakeholders to grow sales for non-agreement customers
• Propose and sell new solutions and upgrades to customers and ensure that the value is understood, explained and products and services are sold and delivered.
• Proactively plan sales for assigned customers to maximize our share of wallet
• Proactively share market insights and customer knowledge internally to develop regional customer understanding
• Ensure a well-working feedback loop with Field Services to maximize the number of leads
• Ensure leads are addressed and captured
• Ensure all customer related information & opportunities are recorded in CRM and maintain accurate customer records among assigned customer accounts
• Develop account plans and sales strategy for assigned customers
• Act as Agreement Manager when converting non-agreement customers to agreement customers (when needed)
• Support Business Development Managers and Lifecycle Solutions in agreement and service project sales

 

Your success will be measured by:

• Customer satis