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Our Department of Defense contract requires U.S. citizenship for this position.
The Lead Citrix Systems Engineer – Network/Virtualization is a technical leader of a High-Performing Engineering team with a desire to deliver sophisticated solutions. They are essential in providing a world-class experience to our associates and business partners.

Participates as a technical leader of a High-Performing Engineering team, with a primary focus on providing reliable and secure virtual access to ~20K concurrent users.

Defines and establish monitoring thresholds and action plans for Citrix ADC and Storefront events, to be managed by Level 2 support teams.

Partners with Network, Security, and Offshore business partners to develop resilient and secure access to existing Virtual App and Desktop environments.

Develops technical roadmap to provide network access to cloud-based virtual servers and desktops.

Configures and supports NetScaler and Access Gateway solutions to support scalable delivery of applications and desktops to various endpoints.

Demonstrates expertise with Citrix NetScaler, GSLB, and implement load balancing best practices.

Configuration, installation, and maintenance of Citrix Provisioning Services and Citrix NetScaler.

Delivers solutions in support of Citrix Virtual Apps & Desktops

Use your skills to make an impact
 

Required Qualifications

• Our Department of Defense contract requires U.S. citizenship for this position.
• Successfully receive approval for government security clearance (eQIP – electronic questionnaire for investigation processing). Employment with Humana Government Business is contingent upon your having access to government information and systems
• 10+ years of hands-on experience troubleshooting issues where the Netscaler is part of the network path
• 10+ years of hands-on experience diagnosing and addressing end-user response time issues
• 8+ years of systems engineering experience at the enterprise level with strong knowledge of Highly Available Citrix environments
• 5+ years of experience of multiple operating systems and related utilities and hardware
• 5+ years of storage management experience
• 3+ years of experience leading teams withing Systems Engineering.
• 3+ years of experience with Citrix Cloud
• 3+ years of experience with Azure AD Multi-Factor Authentication
• Knowledge of TCP/IP and network troubleshooting tools (WireShark, etc.)
• Knowledge of technical writing principles and practices
• Skill to effectively analyze and solve problems
• Skill in software installation and maintenance
• Ability to work independently as well as with a team
• Ability to communicate effectively verbally and in writing
• Ability to establish and maintain effective working relationships with employees, vendors, clients, and the public
• Ability to install, configure, and manage Citrix Access Gateway devices, both appliances and virtual instances
• Hands-on load balancing experience

Preferred Qualifications

• Bachelor's degree in Computer Science, Information Systems, or 6+ years of training, or work experience.
• Automation skills are highly preferred
• Experience working in a SAFe (Scaled Agile Framework) environment
• Citrix Certified Professional - Networking (CCP-N)
• Citrix Certified Professional - Virtualization (CCP-V)

Additional Information

This role will also provide support for Humana Government Business and will require a clear background investigation performed by the Defense Counterintelligence and Security Agency.

Location/Work Style: Remote US. Must be able to work Eastern Standard Time (EST) hours beginning at 9:00 A.M. EST.

Why Humana

Humana offers a variety of benefits to promote the best health and well-being of our employees and their families. We design competitive and flexible packages to give our employees a sense of financial security—both today and in the future, including:

Health benefits effective day 1
Paid time off, holidays, volunteer time and jury duty pay
Recognition pay
401(k) retirement savings plan with employer match
Tuition assistance
Scholarships for eligible dependents
Parental and caregiver leave
Employee charity matching program
Network Resource Groups (NRGs)
Career development opportunities

Work-At-Home Requirements

To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees mu