Web Specialist, Information Technology Services: University of Tennessee Institute of Agriculture

The University of Tennessee Institute of Agriculture (UTIA) invites applications for the Web Specialist with the Information Technology Services (ITS) Department. This position is the Institute’s subject matter expert on Microsoft SharePoint and Teams and will guide the continued implementation of those solutions to fit the diverse needs of our faculty, staff, and students. This position will utilize Microsoft’s Power Platform along with MS Forms, Qualtrics, and other such tools to develop and maintain custom web solutions for UTIA’s business units.

Job responsibilities include but are not limited to the following. Within each area this position will be expected to lead and manage small to medium projects. Prioritize tasks effectively and establish realistic timelines for project completion. As well as, provide training for our faculty, staff, and students in written, in-person, or video-based format depending on the need of the client(s). 

SharePoint and Team Sites Management

• Oversee and participate in the design, implementation, management, and migration of SharePoint sites.
• Use out-of-the-box (OOB) SharePoint functionality to create standardized and supportable solutions that follow UTIA’s accessibility and branding guidelines.
• Work with UTIA’s user community to assist and guide setting up functional and user-friendly sites that include navigational elements, editable content areas, role-based security, workflow tasks, and publish content.
• Collaborate with ITS staff, users, and clients to develop the best solution for client’s needs.

Web Application Solution Development

• Collaborate with stakeholders to gather requirements and conceptualize solutions.
• Organize and manage the development process from start to finish.
• Ensure web solutions are user-friendly, accessible, and meet the Institute’s standards.
• Conduct thorough research to identify suitable technologies and collaborating with other ITS staff to ensure a supportable solution is created.
• Develop, test, troubleshoot, and implement solutions, ensuring timely resolution of any issues.
• Align solutions with the Institute’s content management strategy and web application road-map.

Web Development and Maintenance

• Assist in supporting UTIA’s content management system (CMS) which is currently WordPress.
• Meet with clients to understand their technical needs and timeline. Provide leadership, expertise, and support in creating a consistent and attractive web presence using UTIA templates and branding.
• Collaborate with cross-functional teams to ensure the site structure is functional, accessible, and user-friendly. Also ensure the site has the appropriate navigational elements.
• Participate in development, testing, and moving sites into production.
• Participate in testing core functionality of CMS including new and updated plugins and features.
• Assist with CMS environment administration.
• Utilize analytics to inform and guide content management.

Required Qualifications

• Education and Experience: 
  • Associate's degree in computer science (or related field) or 3 years of experience as web designer or SharePoint designer or equivalent combination of training and experience.
• Knowledge, Skills, Abilities: 
  • Skills necessary to conceptualize, build, problem-solve, and test solutions that leads to a direct application of a solution to informational/business needs.
  • Basic project management and leadership skills.
  • Ability to work with or without supervision.
  • Excellent written and oral communication skills including the ability to document processes/procedures in a way that is understood by both technical and non-technical staff.
  • Demonstrated sound decision-making, and critical and strategic thinking.
  • Ability to work with web development tools for existing and new applications - such as: Adobe Creative Cloud products, WordPress, Drupal, etc.
  • Knowledge and skills to apply branding, accessibility, and security standards.
  • Intermediate Microsoft Office product knowledge and skills. 
  • Knowledge and ability to design sites in SharePoint.
  • Knowledge of MS Power Platform, Dataverse, and Application Lifecycle Management (ALM).

Applicants must be legally authorized to work in the United States on a full-time basis without need now or in the future for sponsorship for employment visa status.

Preferred Qualifications

• Education and Experience: 
  • Bachelor’s degree or 5 years of progressive experience as a web designer or SharePoint designer in a professional environment or equivalent combination of training and experience.
  • 2 years of ex