Part - Time Leasing Consultant

JOB PURPOSE: 

Each Leasing Consultant has primary marketing responsibility as it pertains to interfacing with prospective residents at the community, handling day-to-day issues with current residents, and coordinating the renewals of existing leases. In this position, Leasing Consultants are the community’s most important personnel as they can determine how well a community does in a very competitive marketplace. Specific training for Leasing Consultants centers on Fair Housing, closing techniques, and overcoming objections. 

Compensation: The annual compensation for this role ranges between $20,000-$30,000, depending on experience and qualifications. In addition to the base salary, this position is eligible for property bonuses.

Benefits:

• Comprehensive health, dental, and vision insurance.
• 401(k) plan with company match.
• Paid Time off 
• EAP Assistance 

PRIMARY DUTIES & RESPONSIBILITIES: 

Will always include those specifically assigned by the immediate supervisor. 

• Provide excellent service to all residents, prospects, and visitors to the community. 

• Effectively lease apartments in accordance with occupancy goals. 

• Follow Fair Housing Standards in all dealings with prospects and residents. 

• Conduct outside marketing under the direction of the Assistant Manager and the Community Manager. 

• Conduct the application review for each lease including credit and income verifications and background checks. 

• Complete lease paperwork and files for each resident to include the lease, all addendums and other proper documentation and signatures. 

• Ensure the condition of leased apartments prior to move-in, including a final inspection. 

• Follow up with residents throughout their lease terms, promote the annual renewal campaign for the community, manage lease renewals and complete lease documents. 

• Complete all tasks necessary to successfully operate the leasing office. 

Specific Responsibilities:  

Daily/Weekly: 

• Daily Opening and Closing Procedures: Perform a daily “marketing” inspection, including the check of the model, the condition of the leasing path, and amenities areas. Pick up trash while carrying a trash bag and sparkle kit. 

• Answer all phone calls, emails, and voicemails that come in throughout the day. 

• Signage Inspection: Inspect bootlegs, banners, balloons, and brochures. 

• Leasing Office/Clubroom Appearance: Vacuum and clean clubroom as needed, if not performed by housekeeper. 

• Refreshments: Prepare cookies or restock candy, beverages, and coffee each morning. Notify Community Manager when supplies are needed. 

• Leasing: Greet prospects and show apartments and coordinate the leasing process. Review applications from applicants and provide information to Assistant Community Manager for verification.  

• Leads: Maintain Guest Cards and maintain leasing notebook. Follow-up on all traffic with a Thank You email the same day as their visit and a phone call within 24 hours of their visit. Review all Leads on a weekly basis and ensure that they are complete with notes on follow-up communication. 

• Applications: Enter prospect information into Entrata as directed by Assistant Community Manager.  Follow up with applicant to retrieve any incomplete information. 

• Lease Files: Once Lease file is complete and all signatures have been provided, ensure that a completed lease file is forwarded to Assistant Community Manager for review and approval. Once approved, send a copy to resident and file lease properly. 

• Work Orders: In conjunction with Maintenance Team, enter work orders into Entrata. Provide a follow-up call if work cannot be completed within 24 hours. File work orders. Notify Community Manager of problems. 

• Renewals: complete renewal effort tasks as necessary. 

Monthly/On-Going: 

• Leads: Archive inactive Leads. Ensure Leads and Applicants in Entrata are up to date. 

• Outside Marketing: Conduct outside marketing under the direction of the Assistant Manager and Community Manager.  

• Audit: Complete audits of lease files and Entrata data as instructed by the Assistant Manager and Community Manager. 

• Market Knowledge: Stay up to date with competitor rental rates, features, and specials to effectively overcome objections while marketing apartments to prospective residents. 

TURN: 

• Roommate Matching: Assist Assistant Community Manager with roommate matching processes and communication. 

• Move-In Communication: Communicate to Assistant Manager a