Sr UX Researcher

There are over 7 billion people on this planet. And by 2050, there will be 2 billion more... many moving into urban centers at an unprecedented rate. Making sure there is enough food, fiber and infrastructure for our rapidly growing world is what we're all about at John Deere. And it's why we're investing in our people and our technology like never before! Here the world's brightest minds are tackling the world's biggest challenges. If you believe one person can make the world a better place, we'll put you to work. RIGHT NOW.

 

John Deere is an equal opportunity employer. All qualified applicants will receive consideration for employment without regards to, among other things, race, religion, color, national origin, sex, age, sexual orientation, gender identity or expression, status as a protected veteran, or status as a qualified individual with disability.

 

Primary Location: United States (US) - Illinois  - Moline  
Function: User Experience (CA)
Title: Sr UX Researcher - 115368 
Onsite/Remote:Remote Position

 

This position is eligible for remote work at the present time. The arrangement may be delayed for training or other job acclimation purposes and remains subject to change.  

 

Your Responsibilities

 

As a Sr. UX Researcher for John Deere World Headquarters located in Moline, Illinois or Des Moines, Iowa you will:

 

• Join the Digital Aftermarket UX team and have the incredible opportunity to conduct dealer and customer-centric research.
• You will play a key role and work with product management, data teams, other UX roles to ensure the digital aftermarket products are built on user sentiment, value and insights
• In this position you will:
  • Conduct primary, discovery, and validation research on critical customer and dealer digital aftermarket product experiences.
  • Plan and execute a variety of qualitative and quantitative research activities.
  • Synthesize and translate key insights into actionable product and process recommendations.
  • Work cross functionally and share research data to achieve valuable end to end experiences for our customers and dealers.

 

VISA Sponsorship is NOT available for this position

 

The preference is for this position to be based onsite, although remote or other office locations may be considered for the right candidate. 

What Skills You Need

 

     

• 4 or more years of experience in UX research, with a strong focus on user-centered methodologies.
• Proficiency in various research techniques, including voice of the customer initiatives, journey mapping, and qualitative touchpoint analysis.
• Additional key capabilities include user interviews, contextual observation, focus groups, surveys, A/B testing, and persona development.
• Strong analytical skills to identify key themes and trends from primary data sources and business intelligence tools.
• Excellent project management abilities to design and execute end-to-end research projects effectively. This includes planning, recruiting participants, writing test scripts, moderating sessions, synthesizing results, and reporting findings.
• Familiarity with data analytics reporting and the ability to prepare comprehensive reports that clearly communicate research insights.
• Strong interpersonal communication skills to collaborate effectively with cross-functional teams and present findings to stakeholders.
• Experience in defining and validating Information Architecture to ensure optimal user experience.

What Makes You Stand Out

 

• A robust portfolio showcasing prior research projects that effectively addressed customer pain points and enhanced user experiences.
• A proven track record of influencing product design decisions through comprehensive research and actionable customer insights.
• Demonstrated ability to identify opportunities and implement improvements to existing processes and systems.
• Evidence of ongoing education and active engagement with industry best practices, including participation in conferences and relevant training programs.
• A strong adv