Senior Business Analyst/Program Manager

Job Description:

About the Role:

We are seeking a dynamic and results-driven Senior Business Analyst/Program Manager to drive HR optimization initiatives within our organization. This individual will be responsible for building and implementing advanced metrics within Workday, delivering data-driven insights, and identifying key trends, hotspots, and themes that inform strategic decision-making. In addition to driving the development of smart metrics, this role will oversee the end-to-end program management of HR initiatives, working closely with cross-functional leaders to ensure effective execution.
 

Responsibilities:

• HR Metrics & Insights Development:

  • Design, build, and implement sophisticated HR metrics in Workday, tailored to support organizational objectives.

  • Analyze HR data to uncover trends, hotspots, and emerging themes that impact business performance.

  • Develop and evolve key performance indicators (KPIs) that measure the success and effectiveness of HR processes and initiatives.

  • Partner with key stakeholders to ensure metrics align with business needs and drive actionable insights.

• Program Management:

  • Lead the end-to-end program management for HR optimization projects, ensuring timely delivery and alignment with business priorities.

  • Collaborate with the Director of Technology and Systems, Business Strategy Operations Lead, and Organizational Effectiveness/Change Management teams to drive cross-functional initiatives.

  • Develop comprehensive project plans, define milestones, and track progress against deadlines.

  • Provide leadership and guidance to ensure that all HR optimization initiatives are well-executed and achieve desired outcomes.

• Collaboration & Stakeholder Engagement:

  • Build strong working relationships with cross-functional teams across HR, Technology, and Operations.

  • Act as a liaison between People teams and other business units to ensure alignment and integration of HR metrics and programs.

  • Provide regular updates to leadership on program status, key insights, and any emerging trends or issues.

• Continuous Improvement:

  • Proactively identify areas for process optimization within HR systems and workflows.

  • Lead initiatives to evolve and refine HR metrics and reporting capabilities in Workday to ensure they remain aligned with evolving business needs.

  • Drive continuous improvement efforts by leveraging data and feedback from stakeholders to enhance program effectiveness and efficiency.

Requirements for the Role:

• 7+ years of experience in business analysis or a related field, with a strong focus on HR systems and data optimization.

• 7+ years of experience in end-to-end program management, 

• Expertise in Workday, including building and implementing HR metrics, reporting, and dashboards.

• Experience developing and maintaining metrics and dashboards 

• Proven ability to analyze complex HR data, identify trends, and generate actionable insights.

• Strong program management skills, with the ability to manage multiple projects concurrently and meet deadlines.

• Experience working with cross-functional teams, including Technology, HR, Operations, and Change Management.

• Excellent communication and interpersonal skills, with the ability to engage and influence stakeholders at all levels and package and deliver presentations at all levels.

• Excellent strategic roadmapping and prioritization capabilities. 

• Strong problem-solving skills and a continuous improvement mindset.

• Ability to navigate ambiguity and drive results in a fast-paced, dynamic environment.

• You have experience story telling and presenting technical outputs or concepts to a non-technical audience

• Certification or experience with project management methodologies (e.g., PMP, Agile).

• Experience in Organizational Effectiveness or Change Management is a plus.

• A data-driven mindset with experience in advanced analytics tools and techniques.

We take into account an individual’s qualifications, skillset, and experience in determining final salary. This r