Manager, Talent Acquisition Process & Quality Optimization (Governance, Risk, Compliance)

To partner with leadership and teams across Talent Acquisition to drive the development of efficient, high-quality experiences, balancing strategic governance with flexibility and innovation. Oversee the development, administration, governance, and reporting of key initiatives, including the Talent Acquisition selection assessment program, process quality assurance, and risk/compliance monitoring and reporting. Ensure adherence to legal, regulatory, and organizational standards and collaborate closely with the Office of General Counsel, HR Ops Risk, and external stakeholders to drive enterprise-wide excellence and compliance in Talent Acquisition practices.

• Lead the ongoing development, implementation, maintenance, and governance of the Talent Acquisition selection assessment program.
• Guide and mentor a team, encouraging a culture of collaboration, creative problem-solving, and continuous growth while upholding high standards and accountability.
• Collaborate with HR leaders, business partners, and external vendors to ensure alignment and support for Talent Acquisition goals.
• Partner with key stakeholders to design and refine flexible policies, tools, and processes that support the evolving needs of Talent Acquisition, ensuring both effectiveness and adaptability.
• Identify and measure key metrics that offer insights into the effectiveness and efficiency of the Talent Acquisition program, providing recommendations for optimization and growth.
• Develop and implement a comprehensive quality assurance framework for Talent Acquisition processes and procedures.
• Lead and/or respond to regular audits in partnership with HR Ops Risk and Enterprise Risk to ensure alignment with organizational standards and identify areas for improvement.
• Lead and develop reporting on quality assurance metrics to Talent Acquisition leadership, providing actionable recommendations for process optimization.
• Collaborate with internal and external partners to foster a culture of compliance, ensuring adherence to legal and regulatory requirements while supporting Talent Acquisition's growth and evolution.
• Support the creation and delivery of training for HR and business leaders on compliance requirements and best practices.
• Oversee adoption of compliance changes and develop tools to track and report on adherence.
• Partner with risk, compliance, and legal teams to identify and mitigate risks in Talent Acquisition practices.
• Create and maintain detailed reports on Talent Acquisition program performance, quality assurance findings, and compliance metrics.
• Provide regular updates to HR leadership and key stakeholders, leveraging data to inform strategic decisions.
• Establish and maintain systems to ensure accurate and timely reporting.
• Monitor and report on engagement with the Overseas Military Bank Program with Community Bank.
• Collaborate with program stakeholders to ensure alignment with organizational goals and regulatory standards.
• In partnership with the Office of General Counsel, serve as a subject matter expert on governance, quality assurance, and compliance within Talent Acquisition.

• Bachelor’s degree in Human Resources, Business Administration, or a related field; Master’s degree preferred.
• Experience in Talent Acquisition, HR governance, compliance, or a related field.
• Experience in a leadership role with direct reports.
• Strong understanding of Talent Acquisition processes, assessment programs, and compliance requirements (e.g., OFCCP, AAP).
• Proven experience developing and implementing governance and quality assurance frameworks.
• Excellent analytical skills, with the ability to interpret data and present actionable insights.
• Strong project management skills, including the ability to manage multiple priorities and meet deadlines.
• Demonstrated leadership ability, with experience developing high-performing teams.
• Exceptional communication and collaboration skills, with the ability to work effectively across all organizational levels and with external partners.

Desired Qualifications

• Certification in Human Resources (e.g., SHRM-CP/SCP, PHR/SPHR) or related areas.
• Experience with HR technology systems (e.g., applicant tracking systems, compliance reporting tools).
• Familiarity with federal and state employment laws and regulations.

Hours: Monday - Friday, 8:00AM - 4:30PM

Locations: 820 Follin Lane, Vienna, VA 22180 | 5550 Heritage Oaks Drive, Pensacola, FL 32526 | 141 Security Drive, Winchester, VA 22602 | 9999 Willow Creek Road, San Diego, CA 92131 

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