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PW

FS Insurance Management Consultant - Senior Associate

PwC
New York City, United Statesfull_timeVerifiedPosted 18 Dec 2025
💰 $202,000/yr($77,000/yr$202,000/yr)

About the role

Industry/Sector

Insurance

Specialism

Operations

Management Level

Senior Associate

Job Description & Summary

A career in our Customer Service practice, within Operations Consulting services, will provide you with the opportunity to help our clients optimise all elements of their operations to move beyond the role of a cost effective business enabler and become a source of competitive advantages. We focus on product innovation and development, supply chain, procurement and sourcing, manufacturing operations, service operations and capital asset programmes to drive both growth and profitability.

Our team helps organisations improve their customer interface, service delivery, and middle and back office operations. We use customer insights and market analytics to help our clients make smarter decisions, integrate products and services, and optimise their customer operations to enable sustainable growth.

To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.

As a Senior Associate, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:

  • Use feedback and reflection to develop self awareness, personal strengths and address development areas.
  • Delegate to others to provide stretch opportunities, coaching them to deliver results.
  • Demonstrate critical thinking and the ability to bring order to unstructured problems.
  • Use a broad range of tools and techniques to extract insights from current industry or sector trends.
  • Review your work and that of others for quality, accuracy and relevance.
  • Know how and when to use tools available for a given situation and can explain the reasons for this choice.
  • Seek and embrace opportunities which give exposure to different situations, environments and perspectives.
  • Use straightforward communication, in a structured way, when influencing and connecting with others.
  • Able to read situations and modify behavior to build quality relationships.
  • Uphold the firm's code of ethics and business conduct.

The Opportunity
As part of the Customer Service team you are expected to help clients with financial operations and administration of Insurance businesses. As a Senior Associate you are expected to analyze complex problems, mentor others, and maintain impactful standards. This role involves managing specific workstreams of client engagements within specific Insurance markets such as P&C, Life, Annuities, Group & Retirement.

Responsibilities
- Manage financial operations and administration for Insurance clients
- Analyze complex problems and develop practical solutions
- Mentor team members to enhance their skills
- Maintain rigorous standards to confirm quality work
- Manage specific workstreams within Insurance markets
- Build and sustain meaningful client relationships
- Navigate and manage complex situations effectively

What You Must Have
- Bachelor's Degree
- 3 years of combined experience in Consulting and the Insurance industry

What Sets You Apart
- Preferred Degree in Actuarial Science, Banking and Insurance, Banking and Finance, Business Administration/Management, Economics, Economics and Finance, Economics and Finance & Technology, Finance, Finance & Technology, Management Information Systems, Organizational Management, Operations Management/Research preferred
- Thorough abilities with transaction lifecycles of Insurance products
- Financial operations of Insurance clients
- Operations and administration of Insurance businesses
- Data and systems interactions including IT tools and technology
- Managing specific workstreams of client engagements within Insurance markets
- Utilizing tools and techniques to deliver financial effectiveness strategies
- Participating in client discussions and meetings
- Communicating a broad range of offered consulting services

Travel Requirements

Up to 60%

Job Posting End Date

Learn more about how we work: https://pwc.to/how-we-work

PwC does not intend to hire experienced or entry level job seekers who will need, now o

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Company

PwC

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