Contract: Senior Product Designer

Upwork ($UPWK) is the world’s work marketplace. We serve everyone from one-person startups to large, Fortune 100 enterprises with a powerful, trust-driven platform that enables companies and talent to work together in new ways that unlock their potential.

Last year, more than $3.8 billion of work was done through Upwork by skilled professionals who are gaining more control by finding work they are passionate about and innovating their careers.

This is an engagement through Upwork’s Hybrid Workforce Solutions (HWS) Team. Our Hybrid Workforce Solutions Team is a global group of professionals that support Upwork’s business. Our HWS team members are located all over the world.

 

Work/Project Scope:

• Work Management is a critical pillar for our business and platform. It is the largest surface area in our entire product and covers key areas of our customer journey for both sides of our marketplace, including: The full contract lifecycle from extending or receiving an offer and aligning on terms to end of contract. The contract workroom to manage work and communicate along the way. 
• By week 3 - Establish understanding on the product UX and connections to related teams and back end systems (high level), team roadmap and goals, start building relationships with cross-functional partners (UX, UXR, PM, Eng) and understanding how to collaborate. 
• Week 5 - Continue contributing to design work (connecting with UXR, creating user flows, audits, wireframes, competitive research or high fidelity designs), contribute to product scope, user flows and partnerships and product development cycle.
• Week 7 - Achieve a deeper grasp of the work to be done and should be able to hit the road running. Be a voice within the larger UX team and contribute to product discovery and evolution, as well as be a voice within the larger Work Management team.

 

Must Haves (Required Skills):

• Collaborate with user researchers, product managers, data scientists, developers, and other designers to frame problems and take ideas from ideation through implementation
• Demonstrate high quality design practices by ensuring decisions are made with appropriate user insight and follow existing UX/UI systems while making well-informed decisions to create new patterns
• Lead projects through an end to end design process: research, ideation, strategy, information architecture, interaction design, launch and testing.
• Build a variety of design assets to communicate your concepts to a broad range of partners and end users; ranging from strategy and experience concepts to detailed design systems and assets
• Work closely with developers to deliver a polished final product
• Strong industry experience as a UX designer/ Product designer dedicated to the complete UX design and development lifecycle of several successfully launched desktop or mobile applications
• Must be self-motivated, excellent communicator, comfortable following direction, and able to balance great design with meeting short deadlines
• Able to successfully lead all aspects of a project from start to finish
• Strong experience in marketplaces, especially those for online or hybrid staffing or with contingent workforce workflows
• Portfolio is required

Upwork is proudly committed to fostering a diverse and inclusive workforce. We never discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.   

 

 

#LI-MP1

 

To learn more about how Upwork processes and protects your personal information as part of the application process, please review our Global Job Applicant Privacy Notice