Senior Analyst, Expense Management Go-to-Market (GTM) Enablement

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you’ll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

Global Commercial Services (GCS) is the global leader in payment solutions for Small, Medium (SME) and Global and Large (G&L) enterprises. The Corporate and B2B Solutions team within Global Commercial Products is responsible for developing and managing a suite of corporate payment and spend enablement solutions uniquely differentiated through innovative benefits, features and partnerships underpinned by seamless digital experiences.  

As the corporate payments ecosystem rapidly evolves, we are committed to continuing to be at the forefront of our customer needs. The Corporate Program Product Management organization was created earlier this year to consolidate all core corporate payment products under one leadership structure (including corporate card, central billing solutions (BTA), virtual cards, expense management solutions and more) and spearhead the creation of best-in-class payment experiences and capabilities solidifying our leadership position.  

The Sr Analyst, Expense Management Go-to-Market (GTM) Enablement will help lead the definition and execution of a multi-phase, cross-functional integration journey to bring our Expense Management POA to life. They will work closely with other members of the Corporate Product team and collaborate with key partners across Marketing, Servicing, Control Management, GCS Sales and Account Development, Sales Enablement, and various 2nd line functions. This role will report to the Senior Manager, Expense Management Go-to-Market Enablement. 

How will you make an impact in this role? 

This is an exciting opportunity to work at the intersection of product, marketing, operations and strategy across the GTM motion. 

Key Responsibilities: 

• Enable efficient and effective end-to-end governance processes, including asset review, submission and approval, collaborating with Control and Product teams to ensure strong governance, risk management and effective cross-functional coordination. 

• Identify process improvements that can remove roadblocks both for Expense Management as well as the broader Corporate products organization. 

• Partner across product and key GTM stakeholders to define: 

  • Vision and strategy by which American Express will effectively introduce Expense Management solution and features into the broader Corporate and SBS card value proposition 
  • Marketing and communications strategy for Expense Management as a distinct solution, as well as a component of the uplifted Corporate Program value proposition 
  • Digitally-assisted journey to scale expense management adoption into the broader SBS cardmember base 
  • Find ways to grow our expense management user base, both with prospects and our existing customers 

Minimum Qualifications:

• Excellent interpersonal, written/verbal communication, and organizational skills 

• Proven ability to prepare decision support materials and