Part-Time Sales Associate

<h1><strong>Build the Future with Us — Forge & Build is Hiring a Sales Associate</strong></h1> <p>At EquipmentShare, we’re not just filling a role — <strong>we’re assembling the best team on the planet to build something that’s never been built before</strong>. We’re on a mission to transform an industry that’s been stuck in the past by empowering contractors and communities through innovative technology, real-time support, and a team that truly cares.</p> <p>Forge & Build is hiring a <strong>Part -Time Sales Associate</strong> at our facility in <strong>Algona, IA</strong>, and we’re looking for someone who’s ready to grow with us, bring energy and drive to their work, and help us build the future of construction. The Sales Associate is a critical, front-line, customer-facing role responsible for delivering exceptional in-store customer service. Key responsibilities include managing customer walk-ins, handling incoming calls, processing orders, and supporting outside sales representatives. This position is pivotal in assisting and resolving customer issues to ensure a consistently positive experience, and it serves as an excellent opportunity for learning and career growth within the Forge & Build business.</p> <h3><strong>Primary Responsibilities</strong></h3> <ul> <li style="line-height: 2;">Serve as the first point of contact, providing outstanding customer service, exceeding customer expectations, and maintaining a friendly, professional attitude for walk-ins and incoming calls.</li> <li style="line-height: 2;">Process sales orders, quotes, pricing requests, and apply payments on customer accounts.</li> <li style="line-height: 2;">Responsible for stocking, cleaning, merchandising, and maintaining overall store cleanliness and a safe shopping environment.</li> <li style="line-height: 2;">Assists in unloading merchandise that is received in the store.</li> <li style="line-height: 2;">Maintain strong knowledge of all product lines available at the store and the ability to provide product information.</li> <li style="line-height: 2;">Helps identify new business opportunities by referring potential leads (contractors, builders, developers, homeowners, etc.) to outside sales representatives.</li> <li style="line-height: 2;">Responsible for learning and understanding the BisTrack system, including identifying inventory discrepancies, receiving, and POS tasks.</li> <li style="line-height: 2;">Ensure effective and timely communication to the store and internal clients, developing and providing action items to improve issues with a sense of urgency.</li> </ul> <h3><strong>Why EquipmentShare?</strong></h3> <p&gt