Director of Performance Management & Development

Company Description

Zayo provides mission-critical bandwidth to the world’s most impactful companies, fueling the innovations that are transforming our society. Zayo’s 141,000-mile network in North America and Europe includes extensive metro connectivity to thousands of buildings and data centers. Zayo’s communications infrastructure solutions include dark fiber, private data networks, wavelengths, Ethernet, and dedicated Internet access. Zayo serves wireless and wireline carriers, media, tech, content, finance, healthcare and other large enterprises.

Zayo is seeking a high-impact Director of Performance Management & Development who will drive a culture of continuous growth, engagement and high performance. The Director of Performance Management & Development will lead and evolve our performance management framework, annual goal setting, zConnects, career paths and talent development programs while designing, implementing, scaling and delivering impactful, interactive training programs. The Director of Performance Management & Development will focus on talent retention that aligns with our strategic initiatives of empowering, connecting and evolving our people and will lead, engage, and develop a high performing team.

To achieve these goals, we are looking for a dynamic leader who is bold, embodies our values and inclusive culture, and delivers excellence with agility and integrity. This professional will be a skilled talent leader, communicator and facilitator, with experience in balancing delivering solutions while leading programs, and is a systems thinker with the skills to simplify complex issues, analyze and provide data driven recommendations, and build talent solutions to meet the needs of the business. 

This Director of Performance Management & Development will also be responsible for overseeing enhancements and strategies to our Workday’s Performance and Learning modules, Leadership Essentials program, LinkedIn Learning, Talent Suite and authoring tools. This role requires a strategic thinker who leverages data-driven insights to improve talent outcomes, champions digital solutions to streamline performance and learning, and fosters a strong leadership pipeline through succession planning, mentorship, and talent suite initiatives.

*We're open to this position working in a hybrid capacity out of our Denver, CO office (1401 Wynkoop).

Responsibilities:

Strategy & Leadership:

• Support Zayo’s Identity and culture by living our values and integrating into training and development.

• Lead, manage, engage, and partner with a high-performing team.

• Evolve the company’s performance management and development approach aligned with organizational goals.

• Drive the adoption of digital tools to enhance performance management and learning experiences.

• Partner with HRIS and IT teams to optimize Workday functionality and integrate AI-driven career development and learning features.

• Partner with HRBP’s and senior leadership to assess organizational needs and ensure talent development initiatives support 5+ year strategic plan.

• Create scalable solutions that optimize workflows, enhance decision-making processes, and strengthen team structures, ensuring the organization is agile, resilient, and prepared for future growth.

• Stay ahead of industry trends and best practices in learning and development.

• Maintain and manage relationship with training and development vendors.

Performance Management:

• Lead the annual performance management review, goal setting and ongoing zConnect (3x a year discussion) processes and ensure they align with organizational objectives and drive accountability, development and high performance.

• Develop leader proficiency in managing talent performance.

• Drive enhancements to Workday’s performance module to improve user experience and engagement.

• Partner with HRBP and business leaders to ensure calibration processes, ratings, and feedback discussions are effective.

• Develop a continuous learning and development framework that encourages skill-building and professional growth.

Learning and Career Development:

• Provide learning and development opportunities to attract and retain exceptional talent, advance skills, and supports individualized career paths to prepare Zayoites for their next role withi