Mailroom Site Supervisor

We are seeking a dedicated and experienced Site Supervisor to oversee the daily operations in our Mailroom and Scanning Department. This role is crucial to ensuring the efficient handling of all mail and documents, adhering to strict guidelines and performance metrics, and maintaining exceptional service standards for our clients.

WHAT YOU'LL DO:

• Ensures that all documents are scanned and uploaded accurately and promptly
• Oversees and assists in the daily operations of mailroom and scanning
• Ensures staff handles all mail according to restricted regulations and guidelines
• Ensures that all inbound and outbound mail and packages are delivered according to client performance metrics
• Tracks and reports mail volumes; postage usage and petty cash
• Ensures that all vehicles are maintained in good condition. Schedules maintenance and repair services
• Submits bi-weekly timesheets for staff and ensures proper staffing and holiday coverage
• Works closely with clients to ensure that customers receive excellent service
• Works jointly with National Operations Manager to ensure that Headquarters is aware of all important issues
• Ensures that staff are working according to proper safety, security, and client protocols and obtains required training and certificates Ability to lift/carry up to 30 pounds without assistance
• Drive a mini-cargo van
• Covers duties for staff when required

WHAT YOU'LL BRING:

• Proven supervisory experience
• Superior customer service and client management skills
• Proficiency in Microsoft Office Suite (Excel, Word; Outlook, and Adobe)
• Metric and Performance Reporting
• Valid driver's license and clean driving record
• Must be a citizen or permanent resident of the United States
• Must be able to pass thorough background screenings

WHAT WE OFFER:

• Day Shift
• $19 to $25 per hour based on experience
• Medical, Dental; & Vision Insurance
• Paid Time Off (PTO) - 3 weeks annually plus Holidays
• 401k with company match

Fortuna operates as a staffing agency engaged in sourcing, screening, and presenting potential candidates for employment opportunities on behalf of our clients.

Fortuna was founded in 2012 by practicing professionals with more than 50 combined years of experience. Our headquarters is in McClellan, California with offices in Los Angeles and New York, and satellite offices in Philippines and Israel. Fortuna is an active member of multiple California service agreements, including CMAS, ITMSA (Tier 2), CalPERS SpringFed Pool, as well as multiple municipalities and large corporation vender pools www.gofortuna.com.