Senior Facilities Service Manager - Mechanical (M3)

This role is focused on service execution, uptime protection, mean time to repair reduction, and long-term asset performance rather than mechanical system design. A key objective of this position is to build, lead, and continuously improve an in-house self-perform maintenance program, ensuring the team has the capability, processes, and discipline to safely execute maintenance and troubleshooting activities in a mission-critical environment. 

Eligibility and Location Requirements

This position requires U.S. citizenship and is located onsite in Saline, Michigan. Relocation assistance may be available in accordance with Oracle's relocation policies.

Key Responsibilities 

• This role is focused on service execution, uptime protection, mean time to repair reduction, and long-term asset performance rather than mechanical system design. A key objective of this position is to build, lead, and continuously improve an in-house self-perform maintenance program, ensuring the team has the capability, processes, and discipline to safely execute maintenance and troubleshooting activities in a mission-critical environment. 

Ideal Candidate Profile 

• 3–5+ years of experience in HVAC, mechanical service, critical facilities maintenance, or related uptime-critical environments such as data centers, healthcare, industrial plants, semiconductor, or large commercial infrastructure.  

• 1–3+ years of experience leading technicians, service teams, or field maintenance operations.  

• Strong practical understanding of large-scale cooling systems, HVAC service operations, controls interfaces, redundancy strategies, and energy-performance considerations.  

• Experience managing maintenance execution, vendor performance, technician development, and incident response in operational environments.  

• Associate’s or Bachelor’s degree in Mechanical Engineering, HVAC technology, facilities management, or related field preferred; equivalent technical and field leadership experience also valued.  

Skills and Competencies 

• Strong crisis management and service leadership in high-availability environments.  

• Proven ability to improve maintenance quality, service reliability, and execution discipline.  

• Strong people leadership with the ability to develop technicians and reinforce accountability.  

• Clear communicator who can coordinate across operations, engineering, and vendor teams.  

• Strong operational judgment and ability