Deputy Director, Timekeeping

Job Description

THE SELECTED CANDIDATE WILL BE OFFERED A SALARY OF $100,000.00 - $110,000.00.

The Administration for Children’s Services (ACS) protects and promotes the safety and well-being of children and families through child welfare and juvenile justice services and community supports. ACS manages community-based supports and foster care services and provides subsidized childcare vouchers. ACS child protection staff respond to allegations of child maltreatment. In juvenile justice, ACS oversees detention, placement, and programs for youth in the community.

ACS' Office of Human Resources (OHR) serves as a critical component in managing the agency’s most valuable resources, our employees. OHR holds a broad spectrum of responsibilities that contribute directly to ACS’ vision of offering comprehensive, quality services that empower children and families to thrive. OHR's primary functions include developing and implementing the agency’s human resources policies and procedures, recruiting and hiring qualified candidates for open positions, providing onboarding and training to new employees, managing employee performance and compensation, and ensuring compliance with all applicable employment, civil service, and labor laws. In addition to our primary functions, OHR provides a variety of other services to employees, such as career development, employee benefits, and wellness programs. OHR also works in partnership with ACS program areas and divisions to provide initiatives and services that nurture and develop an environment of employee empowerment, advocacy, and involvement in the organization while attracting and cultivating a diverse dynamic workforce.

Within OHR, the Timekeeping Unit is responsible for overseeing the processing of weekly electronic timesheets for 7,000 ACS employees and providing support and best practice guidance to front-line employees and supervisors.

OHR Timekeeping is seeking a Deputy Director of Timekeeping who will be responsible for assisting the Director of Timekeeping in managing and overseeing the entire Timekeeping function, as well as providing strategic input and guidance to achieve the unit’s primary goal of ensuring timely and accurate payments are furnished to ACS staff on a biweekly basis. The Deputy Director will work closely with other HR units, such as Payroll and Employment Services, as well as Division liaisons to achieve common goals.

The duties and responsibilities of the Deputy Director of Timekeeping will include, but will not be limited to:

- Build and develop the Timekeeping Team to achieve a thorough understanding and knowledge of citywide time and leave policies, and complex Citytime transactions among the team

- Evaluate current Timekeeping processes, identify areas of improvement, and develop and deploy procedures that increase accuracy and efficiency

- Review and monitor the team’s workload and assignments to ensure timeliness and quality standards are met

- Directly mange and oversee the DP-2001 (inter-agency transfer) process to optimize for accuracy and timeliness

- Interpret updates to citywide time and leave policies, procedures, or initiatives and provide assistance, coaching, and guidance to the Timekeeping team to facilitate implementation of directives

- Work closely with the Director of Timekeeping to troubleshoot complex issues and to assist in special projects and other high priority matters

- Collect data from Citytime, CHRMS, PMS, PI and other systems to produce routine status reports for the Assistant Commissioner of Compensation, Timekeeping and Workforce Analytics and Deputy Commissioner of Human Resources

- Produce Citytime reports to monitor and review the progress and status of the Timekeeping team’s assignments, offer guidance and instruction to staff whenever necessary

- Manage and coordinate Time and Leave Presentations for various Divisions and Borough Offices throughout the agency for the purposes of training supervisors and managers on best practices in Citytime, in accordance with Citywide and ACS Time and Leave policies and procedures

- Maintain regular and consistent communication and collaboration with Payroll, Employment Services and other HR units to ensure all ACS employees’, compensation, and extended leaves are being processed timely and correctly

- Serve as internal liaison between the Timekeeping Unit and ACS Divisions to strengthen communication and provide assistance

- Consistently review internal Timekeeping procedures to identify potential areas of improvement, introduce solutions, and implement new processes to improve accuracy and efficiency

Core Competencies:
- Accountability and Professionalism – Demonstrates enthusiasm for and commitment to the position and accepts responsibility for personal actions

- Customer Service – Comm