Assistant Manager - W&D Logistics Business Development

About Hyundai GLOVIS America Inc.
GLOVIS America, Inc. is a third-party logistics provider headquartered in Irvine, CA. Since our inception in 2002, we are committed to delivering our customers' products via truck, rail, or ocean vessel throughout the U.S., Canada, and Mexico. Glovis America makes every effort to exceed standards by providing quality service to our customers and vendors of the automotive, freight forwarding, parts distribution, used car, and fuel industries. We cater logistics strategies and processes to our customers' needs by utilizing the latest information systems and advanced technologies.
Summary
The Assistant Manager - W&D Logistics Business Development plays a pivotal role in driving new business development, fostering strong customer relationships, and supporting operational excellence. This position is also supervising warehouse and distribution (W&D) as well as freight forwarding operations, ensuring efficient service delivery, and actively contributing to the growth of the business.
Responsibilities
• New Business Development
◦ Identify and purse new business opportunities in logistics, warehousing, and freight forwarding
◦ Develop proposals, presentations, and pricing to attract potential clients
◦ Collaborate with senior management to develop growth strategies and achieve revenue targets
◦ Customer Relations & Support
◦ Build and maintain strong relationships with existing and prospective clients
◦ Address customer inquiries, concerns, and service issues in a timely manner
◦ Act as a key contact for clients, providing solutions, and ensuring customer satisfaction
◦ Operational supervision
◦ Oversee daily W&D and freight forwarding operations to ensure efficiency and compliance
◦ Coordinate with warehouse and logistics staff to optimize workflow and resource allocation
◦ Monitor performance metrics, analyze operational data, and implement improvements
◦ Ensure adherence to safety, quality, and regulatory standards in all logistics activities
• Support and mentor team members, fostering a collaborative and productive work environment
◦ Assist in staff training, scheduling, and performance evaluation
◦ Reporting & Documentation
◦ Prepare regular reports on business development activities, customer feedback, and operational performance
◦ Maintain accurate documentation for shipments, inventory, and client communications
◦ Other duties as assigned
Compensation Range
$70,000 - $80,000 Per Year (Subject to Compensation Study Upon Candidate Selection)
Benefits of working at Hyundai GLOVIS America Inc.
• Medical Insurance
• Vision Insurance
• Dental Insurance
• Health Care & Dependent Care Flexible Spending Accounts (FSA)
• Basic Life and AD&D as well as Short-Term & Long-Term Disability
• Paid Vacation, Holidays, and Sick leave
• Pet Insurance
• Hospital and Critical Illness Insurance
• Wellness Program and Gym Reimbursement*
• 401(k) with Generous Matching
• Referral Bonuses*
• Auto Allowance*
• Quarterly Employee Lunches, Summer Refreshments, and Monthly Team Building Activities*
• Discretionary Bonuses*
• Tuition Reimbursement*
*Benefits may vary by location. All benefits pursuant to Company policy
Skills
• Proficient in MS Office (ex. Excel, Word, Outlook, PowerPoint, and other database systems) Required
• Problem solving skills, organizational skills, ability to work independently and handle multiple projects Preferred
• Having strong communication skills to manage the internal department and external customers Preferred
• Record of successful distribution and logistics Preferred
• Knowledge of WMS, TMS, ERP, and IATF 16949 Preferred
• Proficient both in English and Korean Preferred
Education & Experience
• Bachelor's Degree Required
• 6 - 9 Years of Experience in Logistics, Sales, and/or Warehousing Required
• 7 - 11 Years of Experience in Logistics, Sales, and/or Warehousing Preferred
Physical Requirements
• Ability to sit in front of a desk and/or in front of the computer for long periods
• Repetitive use of hand/grasping product, writing, and typing
• Possibility of domestic travel - 30%
• Stand/walk
• Carry/lift up to 15 pounds
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.
Working and Environmental Conditions
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
• Typi