Business Services Specialist I (Manheim Detroit)

Company

Cox Automotive - USA

Job Family Group

Business Operations

Job Profile

Business Services Specialist I

Management Level

Individual Contributor

Flexible Work Option

No remote option; must work at a specified Cox location

Travel %

No

Work Shift

Day

Compensation

Hourly base pay rate is $16.59 - $24.86/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate’s knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.

Job Description

This position provides customer service and clerical responsibilities and ensures the accurate and efficient processing of vehicle titles by filing and retrieving files for clients when requested. Generating reports for sold and or purchased vehicles sending them out via FedEx or USPS.

The part-time schedule for this role will be between Monday through Wednesday from 8:00 AM to 5:00 PM.

Job Responsibilities:

 

 

• Perform administration functions, including matching titles, customer service, data entry, filing and routing, etc.

• Ability to efficiently file and pull tiles to be shipped to our clients.

• Verifying information accuracy and interacting with internal and external customers.

• Run a batch report for paid units to ensure timely processing.

• Pull batches daily to prep for the reassignment team.

• Run reports for sold units to provide the required paperwork from the S.O.S.

• Visibly demonstrate commitment to Client Satisfaction modeling the behaviors of Cox culture.

• Provide quality customer service through face-to-face and phone support.

• Visibly demonstrate safety commitment by following all safety and health procedures and modeling the behaviors related to such.

• Actively participate in support of all safety activities aligned with Safety Excellence.

• Perform other duties as assigned by management.

 

Qualifications:

• High School Diploma or equivalent required.

• Valid Driver’s License and safe driving record required.

• Effective communication skills are required.

• Strong attention to detail skills are required.

• Basic computer software skills required.

• Must possess good problem-solving and organizational skills.

• Commitment to providing excellent customer service required.

• Must be able to operate office equipment (i.e., copier, fax machine, etc.).

• Ability to sit or stand for prolonged periods of time.

• Ability to perform repetitive data entry tasks.

• Vision abilities required include close, distance, and depth perception.

Drug Testing

To be employed in this role, you’ll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.

Benefits

Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page.

About Us

Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells – or simply uses – cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days o