Retail and Consumer Strategist/Leader

At Perficient, you’ll be part of a collaborative leadership team delivering end-to-end digital transformation for the world’s leading retailers and consumer goods companies. As a Retail & Consumer Strategist, you will as a trusted advisor to clients, help them navigate evolving consumer expectations, digital disruption, and the shift toward experience-driven commerce.

You will translate retail and consumer trends into actionable strategies leveraging Perficient’s deep expertise across digital commerce, customer experience, data & AI, and supply chain transformation. This role blends strategic advisory, client delivery, and business development, working closely with cross-functional teams and technology partners (e.g., Adobe, Salesforce, Databricks, Google).

Strategic Advisory & Client Leadership

• Serve as a trusted advisor to retail and consumer goods clients, guiding digital transformation across commerce, customer experience, and operations.
• Translate consumer behavior trends (e.g., omnichannel, personalization, loyalty, digital experience, etc.) into clear business strategies and roadmaps.
• Facilitate workshops and executive discussions to align stakeholders on vision, priorities, and measurable outcomes.

Industry & Domain Expertise

• Maintain deep expertise in retail and consumer goods, including omnichannel retail, DTC growth, and supply chain evolution.
• Apply industry best practices across store, digital, and fulfillment channels to drive revenue growth and operational efficiency.
• Bring a strong point of view on emerging capabilities such as AI-driven personalization, unified commerce, and customer data platforms.

Sales & Business Development

• Partner with Perficient account leaders to shape opportunities, develop proposals, and respond to RFPs.
• Lead or support client pursuits by articulating differentiated value across Perficient’s digital, data, and commerce capabilities.
• Contribute to solutioning, scoping, and estimation in collaboration with delivery and technology teams.

Delivery Leadership

• Act as a domain lead on client engagements, ensuring solutions align to business objectives and industry standards.
• Collaborate with Perficient delivery teams to implement solutions across eCommerce, POS, OMS, CRM, and supply chain platforms.
• Ensure a strong connection between strategy and execution, driving measurable business outcomes.

Thought Leadership & Brand Building

• Contribute to Perficient’s industry presence through strategic positions, blogs, webinars, and conference participation.
• Develop reusable assets such as playbooks, accelerators, and frameworks to support client engagements.
• Help position Perficient as a leader in retail and consumer goods transformation.

• Bachelor’s degree in business, marketing, technology, supply chain, or related field (MBA preferred).
• 10+ years of experience in retail, consumer goods or travel and hospitality consulting, strategy, or digital transformation.
• Experience working within or alongside consulting firms, digital agencies, or systems integrators (preferred).
• Proven success leading strategic initiatives and supporting sales/pursuit activities.
• Hands-on experience with retail and consumer platforms such as:
  • Digital Experience Platforms (Adobe, Sitecore, Optimizely)
  • Digital commerce (Adobe, Salesforce, Shopify)
  • CRM & loyalty (Salesforce, Adobe, custom platforms)
  • OMS/POS and merchandising systems
  • Supply chain and fulfillment solutions
• Strong understanding of:
  • Omnichannel retail and unified commerce
  • Merchandising, pricing, promotions, and inventory management
  • Customer experience and journey design
  • Data, analytics, and personalization strategies
• Experience integrating business strategy with technology delivery across complex ecosystems.
• Familiarity with modern architectures (API-first, headless, microservices) and cloud platforms.
• Exceptional communication and storytelling skills, with the ability to influence executive stakeholders.
• Strategic thinker with strong problem-solving skills and a results-oriented mindset.
• Collaborative, team-oriented approach aligned with Perficient’s culture and delivery model.

• Willingness to travel as required for client engagements.

   

Why Perficient

• Work at the intersection of strategy, experience, and technology.
• Partner with leading platforms like Adobe, Salesforce, Da