RFQ C004837 - Engineer (ICT Systems) FAS Specialist

• Administer COI/FAS systems, ensuring availability, performance, and compliance with Service Level Agreements;
• Configure, maintain, and optimize Windows/Linux servers, databases (SQL/Oracle), and supporting enterprise services (e.g., DNS, DHCP, AD, GPO, ADFS);
• Provide technical guidance and ensuring interoperability for FAS and C2 systems;
• Monitor, troubleshoot, and resolve system, application, and database incidents in a timely manner;
• Support execution of NATO exercises by implementing and adapting system configurations;
• Automate administrative and operational tasks using scripting tools to improve efficiency;
• Perform system maintenance, updates, and security hardening, including vulnerability identification and mitigation;
• Provide technical support to end-users and coordinate with stakeholders across multiple domains;
• ​ Document configurations, procedures, and best practices to ensure continuity and knowledge sharing.

Requirements

• Extensive experience managing and administering COI/FAS systems, including support to NATO exercises and ensuring interoperability across commands
• Strong expertise in Windows and Linux server administration, system configuration, performance tuning, and security hardening
• Advanced database management skills (Microsoft SQL Server, Oracle) and enterprise IT services (DNS, DHCP, AD, GPO, ADFS)
• Proficiency in scripting (PowerShell, Python, Bash, JavaScript) for automation and operational efficiency
• Proven troubleshooting, system optimization, and end-user support capabilities in mission-critical environments
• SME-level knowledge of NATO C2 systems, ICT architectures, cybersecurity practices, and experience working in multinational environments