Project Manager - Customer Success

Who is Blueprint? 

We are a technology solutions firm headquartered in Bellevue, Washington, with a strong presence across the United States. Unified by a shared passion for solving complicated problems, our people are our greatest asset. We use technology as a tool to bridge the gap between strategy and execution, powered by the knowledge, skills, and the expertise of our teams, who all have unique perspectives and years of experience across multiple industries. We’re bold, smart, agile, and fun. 

What does Blueprint do? 

Blueprint helps organizations unlock value from existing assets by leveraging cutting-edge technology to create additional revenue streams and new lines of business. We connect strategy, business solutions, products, and services to transform and grow companies. 

Why Blueprint? 

At Blueprint, we believe in the power of possibility and are passionate about bringing it to life. Whether you join our bustling product division, our multifaceted services team or you want to grow your career in human resources, your ability to make an impact is amplified when you join one of our teams. You’ll focus on solving unique business problems while gaining hands-on experience with the world’s best technology. We believe in unique perspectives and build teams of people with diverse skillsets and backgrounds. At Blueprint, you’ll have the opportunity to work with multiple clients and teams, such as data science and product development, all while learning, growing, and developing new solutions. We guarantee you won’t find a better place to work and thrive than at Blueprint. 

In This Role

In this role, you will serve as a strategic project professional responsible for coordinating complex initiatives across a highly matrixed organization. You will partner closely with cross‑functional stakeholders to define scope, align priorities, anticipate risks, and execute detailed project plans that support long‑term business objectives. This role requires strong independent judgment, proactive problem‑solving, and the ability to translate ambiguity into clear, executive‑ready outcomes.

Key Responsibilities

• Coordinate multiple projects by developing detailed work plans, timelines, and milestones to ensure successful delivery of strategic objectives
• Partner with leadership and cross‑functional stakeholders (e.g., management, production, marketing, and operations) to define project requirements, specifications, and execution approach
• Facilitate alignment across teams in a matrixed environment, proactively identifying dependencies, risks, and potential roadblocks
• Prepare clear, concise, and executive‑ready communications, including status updates, presentations, and written deliverables
• Track project progress and performance, ensuring deadlines, quality standards, and objectives are consistently met
• Apply structured problem‑solving to resolve issues, make recommendations, and drive decisions forward
• Operate independently with strong time‑management and prioritization skills in a remote work environment
• Support continuous improvement of project processes, tools, and governance practices

 Required Qualifications

• Bachelor’s degree in Business Administration or a related field
• 5–7 years of experience in project management, program management, strategy, or a related discipline
• Proven experience coordinating projects across multiple stakeholders in a matrixed organization
• Strong verbal and written communication skills with the ability to craft clear, compelling narratives for senior audiences
• Demonstrated strategic thinking, analytical skills, and proactive problem‑solving ability
• High level of attention to detail with strong organizational and execution skills
• Ability to work independently, manage competing priorities, and meet deadlines with minimal oversight
• Proficiency with common business and project tools such as Word, PowerPoint, Project, Visio, or equivalent platforms

Preferred Qualifications

• PMI or PMP certification
• Experience supporting enterprise‑level or large‑scale strategic initiative
• Background working in fast‑paced, evolving environments with shifting priorities
• Demonstrated ability to anticipate risks and influence outcomes without direct authority
• Experience presenting recommendations and insights to executive or senior leadership audiences

 

Salary Range 

At Blueprint, we strive to offer competitive pay that reflects the value of our team members. Compensation for this role is influenced by a variety of factors, including skills, education, responsibilities,