Administration Support Officer - Theatre Bookings

About the role

Mater Private Hospital Redlands is seeking an experienced Administration Support Officer to join our Theatre Bookings team in a Maximum Term Part Time position (20 hours per week) from August 2026 to April 2027.

Working Monday to Friday between 8:30am and 5:00pm, you'll play an integral role in coordinating theatre bookings and providing exceptional administrative support within a busy hospital environment. Working closely with clinical teams, Visiting Medical Officers and external stakeholders, you'll help ensure the smooth delivery of patient care behind the scenes.

Salary range: $39.79 - $44.25 per hour plus superannuation and access to not-for-profit salary packaging up to $15,900  + access to many staff benefits! 

What you’ll be doing

You'll provide high-quality administrative support while coordinating theatre bookings and ensuring a seamless experience for patients and clinical teams.

You will be expected to:

• Coordinate and process theatre bookings using hospital information systems
• Liaise with Visiting Medical Officers, practice managers and clinical teams to ensure theatre lists are received and scheduled accurately
• Provide exceptional customer service to patients, clinicians and external stakeholders
• Maintain accurate patient records while ensuring confidentiality and compliance with organisational policies
• Provide administrative support across Patient Services and assist other departments as required
• Exercise sound judgement to resolve day-to-day administrative issues in a fast-paced environment

About you

You'll be a proactive and organised administration professional who thrives in a busy healthcare environment and enjoys supporting both patients and clinical teams.

You will bring:

• Previous experience in medical or healthcare administration (essential)
• Excellent organisational and time management skills with strong attention to detail
• Strong computer skills, with experience using patient administration systems or the ability to quickly learn new systems
• Exceptional communication and interpersonal skills with a customer-focused approach
• Ability to prioritise competing tasks and remain calm under pressure
• A collaborative team player who demonstrates professionalism, discretion and confidentiality at all times

Why join us?

Mater is Queensland’s largest not-for-profit healthcare provider, delivering exceptional care to nearly 700,000 patients each year across 12 hospitals. We’re leaders in healthcare, education,  fundraising & philanthropy and research — and it’s our people who make the difference.

We’re looking for passionate individuals to join our team and help shape the future of care. At Mater, you’ll be part of a purpose-driven organisation that values innovation, compassion, and excellence.

• Increase your take-home pay with generous salary packaging options, including meal and entertainment benefits
• Grow your career with access to industry-leading training and professional development through Mater Education
• Wellbeing support through our Employee Assistance Program and on-site pastoral care teams
• Access a range of health and wellbeing services with a corporate discount on private health insurance
• Exclusive discounts across dining, retail, travel, accommodation (just to name a few!)
• Stay active with unlimited access to discounted gyms via the Fitness Passport program
• Convenient, discounted on-site parking
• Enjoy great food with reduced prices at our campus cafés and coffee spots
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