Manager Patient Care Services - NICU Cardiac and Complex Surgical Unit

Discover Vanderbilt University Medical Center:  Located in Nashville, Tennessee, and operating at a global crossroads of teaching, discovery, and patient care, VUMC is a community of individuals who come to work each day with the simple aim of changing the world. It is a place where your expertise will be valued, your knowledge expanded, and your abilities challenged. Vanderbilt Health is committed to an environment where everyone has the chance to thrive and where your uniqueness is sought and celebrated. It is a place where employees know they are part of something that is bigger than themselves, take exceptional pride in their work and never settle for what was good enough yesterday. Vanderbilt’s mission is to advance health and wellness through preeminent programs in patient care, education, and research.

Organization:

Neonatal Services

Job Summary:

Be part of a cutting-edge neonatal program delivering life-saving care to the smallest patients. As the Middle Tennessee Regional Perinatal Center, our level IV NICU includes 131 beds and growing. We provide care for over 1500 critically ill and premature newborns annually either born here in Nashville or transferred to us from across the state of Tennessee and surrounding area. We are seeking a strong, experienced nurse leader to oversee our Cardiac and Complex surgical unit, a highly specialized 44-bed unit and lead neonatal vascular access and PICC services across the children’s hospital.


The Patient Care Services Manager is a leadership role that has comprehensive operational authority and responsibility for designated clinical areas. This leader is responsible for driving excellence across quality, safety, patient experience, staff engagement, and financial performance. Their responsibilities include but are not limited to fiscal accountability, maintaining quality and regulatory standards, maintaining a high level of patient/family centered care and service, patient and staff satisfaction, program development, managing and developing teams, and ensuring integration with the clinical enterprise.

Unit Summary:
The Cardiac and Complex Surgical Unit is a 44-bed specialty unit within neonatal services that cares for critically ill and medically complex neonates. Patient populations include those needing ECMO or those with cardiac, neurological, renal, genetic conditions, prematurity, and other complex diagnoses. Additionally, this position leads the Neonatal Vascular Access and PICC team supporting neonatal PICC services across the hospital.

Qualifications: Active and unrestricted RN license. MSN or MHA or above required. 3-5 years progressive leadership experience required. Previous leadership experience in neonatal intensive care preferred.

.

KEY RESPONSIBILITIES

• Collaborates to operationalize the mission, strategic plan, budgets, resource allocation, operational plans, and policies for the PCC, Hospitals and Vanderbilt Clinic.
• Prepares annual operating and capital budgets following established guidelines and using benchmark data.
• Develops and monitors the implementation of area specific quality plan linked to organizational goals.
• The responsibilities listed are a general overview of the position and additional duties may be assigned.

TECHNICAL CAPABILITIES

• Compliance (Intermediate): Demonstrates knowledge of the appropriate rules and regulations and apply them in difficult, stressful and complex situations. Able to interpret and explain rules and regulations that are ambiguous or unclear. Directs others in interpreting rules and regulations on the job and trains others in them.
• Leadership (Intermediate): Motivates and inspires others to perform at a high level. Puts aside personal needs and considerations for the good of the team. Communicates in a positive and constructive way, demonstrating an enthusiasm for team and unit goals. Takes appropriate risks, showing and accepting personal accountability for actions and decisions. Gets others to share challenges and perform as a valuable member of the team and unit. Accomplishes results through influence, coaching, communication and commitment with minimal use of authority and control.
• People Management (Intermediate): Successfully resolves conflicts and disciplinary problems. Provides counseling and career development planning to subordinates. Constructively gives timely positive and negative feedback, confronting individual performance problems in a professional and sensitive manner. Aware of the values, abilities and needs of others. Demonstrates the ability to create a positive work climate, establishing a feeling of partnership and empowering others. Has set, coached and assessed the assignment objectives of subordinates. Practices and rewards behaviors supportive of company values.
• Operations Planning (Interme