Linux/Windows Systems Engineer

**ACTIVE TS/SCI SECURITY CLEARANCE WITH POLYGRAPH REQUIRED**

 

Join Our Team as an IT Engineer and Make an Impact in Federal Intelligence Operations!

D2 Consulting is looking for an experienced IT Engineer with Microsoft Enterprise Systems Administration expertise to join our talented team supporting a Federal Intelligence Agency contract. If you're passionate about technology, eager to collaborate with skilled colleagues, and excited to contribute to high-impact work in a dynamic environment, this role is for you!

In addition to a competitive salary and generous health and personal benefits, you'll have the opportunity to grow your technical expertise while working alongside a team of accomplished professionals. Enhance your skill set and gain valuable experience in a fast-paced, mission-critical environment.

What You'll Do: As an IT Engineer, you'll play a key role in providing Tier II support across multiple large enterprise environments, including Windows and Linux-based networks. Your work will span multiple security enclaves in a hybrid Windows & RHEL environment, and you'll be critical in ensuring the smooth operation of key systems.

Your primary responsibilities will include:

• System Administration & Advisory: Manage Windows and Linux workstations, both EVDI and physical, ensuring efficient and reliable operations.
• Troubleshooting & Incident Resolution: Investigate and troubleshoot application functionality, performance, and crashes, working collaboratively with teams to resolve issues quickly and effectively.
• User Experience Improvement: Identify and analyze user performance issues, collaborating with external teams to enhance the overall user experience.
• Customer Support: Provide Tier II incident resolution for Linux and Windows applications, offering remote desktop support and escalating issues as necessary.
• Proactive Solutions: Identify short-term workarounds and long-term solutions to system incidents, responding to service desk and team requests with speed and precision.
• Collaboration & Communication: Communicate clearly and effectively with team members and external stakeholders, working within both small and large team environments.
• Incident Management: Lead initial triage, response, and notifications for incidents, participating in critical projects as needed.

What We're Looking For: We are seeking an IT professional with the technical expertise and problem-solving abilities to thrive in a challenging environment. To succeed in this role, you should have:

• A Bachelor’s Degree in Computer Science, Engineering, or a related field (or equivalent technical training/work/military experience).
• 8+ years of experience in systems administration, with a strong background in both Windows and Linux environments.
• Active TS/SCI with Polygraph clearance is required.
• An appropriate DoD Information Assurance (IA) certification (such as CompTIA Security+ CE, SSCP, or CCNA-Security) is necessary, with CompTIA Security+ CE being the preferred certification. Candidates must obtain the DoD 8570 Computing Environment (CE) Training within 6 months of hire.
• Experience with key technologies:
  • Active Directory Administration, DNS, DHCP, DFS, LDAP.
  • Windows 10, Server 2012, and Server 2016.
  • Application troubleshooting (Outlook, Excel, Word, JAVA, Internet Explorer).
  • Linux Operating Systems.
  • Familiarity with ServiceNow, NETS, or other ticketing processes.
  • Understanding of ITIL v3 or higher.

Bonus Skills (Not Required but a Plus):

• Experience with Microsoft System Center Configuration Manager.
• PowerShell scripting.
• Working knowledge of Virtualization Environments (VMware, Citrix).
• Experience with Profile management tools, such as the