Director, Billing

Thank you for considering a career at Ensemble Health Partners!

Ensemble Health Partners is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across the country.

Ensemble keeps communities healthy by keeping hospitals healthy. We recognize that healthcare requires a human touch, and we believe that every touch should be meaningful. This is why our people are the most important part of who we are. By empowering them to challenge the status quo, we know they will be the difference!

O.N.E Purpose:

• Customer Obsession: Consistently provide exceptional experiences for our clients, patients, and colleagues by understanding their needs and exceeding their expectations.

• Embracing New Ideas: Continuously innovate by embracing emerging technology and fostering a culture of creativity and experimentation.

• Striving for Excellence: Execute at a high level by demonstrating our “Best in KLAS” Ensemble Difference Principles and consistently delivering outstanding results.

The Opportunity:

CAREER OPPORTUNITY OFFERINGS: 

• Bonus Incentives 
• Paid Certifications 
• Tuition Reimbursement 
• Comprehensive Benefits 
• Career Advancement 
• This position pays between $75,600 - $126,000 based on experience.

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I. Job Summary

By embodying our core purpose of customer obsession, new ideas, and driving innovation, and delivering excellence, you will help ensure that every touchpoint is meaningful and contributes to our mission of redefining the possible in healthcare.

The Director of Billing assists with providing the strategic vision for all Billing functions and is responsible for the performance and effectiveness of the department. Position duties include managing the daily work-flow of the department, monitoring processes and performance to identify trending issues and develop training or procedures to address these issues, and lead a team of managers to ensure key performance goals are attained and exceeded. The Director will be responsible for overseeing departmental performance and monitoring the billing department to ensure best practices and top performance are achieved.

Provides strategic vision and leadership for billing across the entire organization. The Director will be responsible for developing and implementing short and long-term plans and objectives to improve revenue, ensure compliant billing, accelerate cash, and reduce denials. The Director will work with Patient Access, Follow Up, RI, Denials Management along with any additional teams to identify and correct trends to ensure first-time billing accuracy.

II. Job Competencies

Leadership Decision Making - Makes day-to-day leadership decisions by securing and comparing information from multiple sources to identify issues; commits to an action after weighing alternative solutions against important criteria; effectively communicates decisions to the appropriate people and teams and holds them accountable. Drives results.

Coaching & Building Talent - Achieves results through other leaders by empowering them and providing feedback, instruction and development (coaching the coach) to develop their own associates; plans and supports the growth of individual skills and abilities in preparation for their next role (building bench); focuses on retention of high performers.

Delegation - Successfully shares authority and responsibilities with others to move decision making and accountability downward through the organization while accomplishing strategic priorities; maintains personal ownership of outcomes without excessive involvement.

Leading Teams - Inspires and sustains team unity and engagement by developing, motivating, and guiding the team to achieve results together through productive relationships and work.

Executive Communication - Clearly and succinctly conveys information and ideas; communicates in a focused and compelling way that captures and holds others’ attention (appropriate, impactful, and clear).

Program/Project Management - Demonstrates high accountability and responsibility for projects and programs from inception through completion/implementation; manages budget and resource planning and awareness to ensure maximized output, reduced waste and exceptional results.

III. Essential Job Functions

Customer Obsession: Consistently provide exceptional experiences fo