Senior Manager, Monetization

Why Housecall Pro?

Help us build solutions that build better lives. At Housecall Pro, we show up to work every day to make a difference for real people: the home service professionals that support America’s 100 million homes. We’re all about the Pro, and dedicate our days to helping them streamline operations, scale their businesses, and—ultimately—save time so they can be with their families and live well. We care deeply about our customers and foster a culture where our company, employees, and Pros grow and succeed together. Leadership is as focused on growing team members’ careers as they expect their teams to be on creating solutions for Pros.  We also offer:

• A generous benefits program that supports the whole you with medical, dental, vision, life, disability, and 401(k)
• Paid holidays and flexible, take-it-as-you-need-it paid time off 
• Equity in a rapidly growing startup backed by top-tier VCs
• Monthly tech reimbursements
• A culture built on innovation that values big ideas, no matter where they come from

Role Overview:

As Senior Manager, Monetization, you bring data together and develop sharp insights to drive operational and financial performance of the business. You are curious, analytically minded, and action oriented. You coach and develop the careers of your direct reports as they hone their craft. You collaborate cross-functionally and cross-culturally to develop strong, trusting connections with stakeholders, uphold and exemplify our company values, and shape the culture within your area. You manage the team which drives the pricing and  optimal pathing of our offerings that are best for each Pro based on where they are in their journey. 

The Monetization team provides the tools and foundational elements to support the business’s goal to maximize the lifetime value (LTV) of every Pro who engages with HCP.  Our ability to articulate monetization strategies and recommendations to our sales- and product-led platforms is crucial for the business. Our team is passionate, empathetic, hard working, and above all else focused on improving the lives of our service professionals (our Pros). Our success is their success.

What you do each day:  

• Lead and mentor a high performing team
• Become an expert in our products and services, and gain a deep understanding of our Pros and how our products and services enable their businesses
• Develop analytical frameworks to measure customer journey performance and lifetime value (LTV)
• Identify and size pricing, packaging and go-to-market opportunities across the business so you can:
  • Own the monetization vision and roadmap for the company and ensure cross-functional alignment around initiative execution
  • Measure and monitor the business impact and manage tight feedback and iteration cycles for continuous improvement
• Stay abreast of industry trends, emerging technologies, and competitive landscape to ensure our Company remains at the forefront of monetization practices

Qualifications: 

• Bachelor’s or Master degree, preferably in a quantitative discipline; or equivalent work experience
• 5+ years experience with packaging, pricing and/or go-to-market strategy in a SaaS business model
• Deep understanding and experience with SQL and transforming raw data into usable datasets for analytical purposes
• What will help you succeed in this role:
  • Former experience in management consulting, business operations, financial modeling, or product/marketing analytics
  • Experience working in a matrixed environment, supporting analysis and reporting for business stakeholders
  • Experience providing compelling data storytelling, unlocking  actionable insights
  • Ability to drive analysis, with a constant eye toward business objectives
  • Curious, innovative mindset with a focus on solving problems
  • Strong cross-functional collaborator
  • Motivated by accuracy and attention to detail

Founded in 2013, Housecall Pro helps home service professionals (Pros) streamline every aspect of their business. With easy-to-use tools for scheduling, dispatching, payments, and more, Housecall Pro enables Pros to save time, grow profitably, and provide best-in-class service.

Housecall Pro’s brand portfolio includes BuildBook, construction management software for builders and remodelers, and CONQUER, a business coaching solution for home services businesses. Our brands are united by a singular mission to champion our Pros to success.

We support more than 25,000 businesses and have over 1,000 ambitious, mission-driven, genuinely fun-loving employees across the United States and all over