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VP, Engineering-Platform

Press Ganey
Los Angeles, United Statesfull_timeVerifiedPosted 28 Jun 2024
💰 $284,000/yr($160,000/yr$284,000/yr)

About the role

Company Description

PG Forsta is the leading experience measurement, data analytics, and insights provider for complex industries—a status we earned over decades of deep partnership with clients to help them understand and meet the needs of their key stakeholders. Our earliest roots are in U.S. healthcare –perhaps the most complex of all industries. Today we serve clients around the globe in every industry to help them improve the Human Experiences at the heart of their business. We serve our clients through an unparalleled offering that combines technology, data, and expertise to enable them to pinpoint and prioritize opportunities, accelerate improvement efforts and build lifetime loyalty among their customers and employees.

Like all great companies, our success is a function of our people and our culture. Our employees have world-class talent, a collaborative work ethic, and a passion for the work that have earned us trusted advisor status among the world’s most recognized brands. As a member of the team, you will help us create value for our clients, you will make us better through your contribution to the work and your voice in the process. Ours is a path of learning and continuous improvement; team efforts chart the course for corporate success.

Mission
We empower organizations to deliver the best experiences. With industry expertise and technology, we turn data into insights that drive innovation and action. 

We partner clients to gather the voice of consumers and the workforce to gain insights that address unmet needs.  Through the use of integrated data, advanced analytics and strategic advisory services, we are helping clients transform their organizations to deliver high quality services and lifetime loyalty. 

Values

  • Energize the customer relationship: Our clients are our partners. We make their goals our own, working side by side to turn challenges into solutions. 
  • Success starts with me: Personal ownership fuels collective success. We each play our part and empower our teammates to do the same. 
  • Commit to learning: Every win is a springboard. Every hurdle is a lesson. We use each experience as an opportunity to grow. 
  • Dare to innovate: We challenge the status quo with creativity and innovation as our true north. 
  • Better together: We check our egos at the door. We work together, so we win together. 

 

 

Job Description

The Vice President of Engineering, Platform will report directly to and partner with the CTO as well as partner with other Product line leaders to align the platform strategy and roadmap to the needs of the global enterprise. It is a unique opportunity to drive the execution of the technical vision to modernize the technology stack with a charter to improve scalability, reliability, operational cost, and engineering productivity. You will be responsible for the development of the platform strategy and for the delivery of platform solutions that enable our common services.  

The ideal location for this position is Los Angeles, CA.  We will consider candidates from Chicago, IL, and Boston, MA.  This is a hybrid opportunity with time spent in both corporate and home offices.

Key Responsibilities

Engineering Leadership: Provide strategic direction and technical leadership to the platform engineering team, ensuring the development of cutting-edge solutions that meet business objectives. Set a high bar on engineering excellence and drive best practices for architecture, software development, including DevOps and other lean model development and testing strategies to accelerate time-to-market and drive.

Team Building and Development: Recruit, mentor, and manage a world-class engineering team across multiple locations and disciplines, fostering a culture of collaboration, innovation, and continuous learning.

Platform Architecture: Lead the architectural design and development of our shared platform services, ensuring scalability, reliability, and performance to support our growing global user base.

Technology Strategy: Collaborate with cross-functional teams to define and execute the technology strategy, aligning it with the company's overall goals and objectives. Own the strategy and planning for the technology platform and product modernization roadmap to drive simplification, innovation, reuse, and scalability.

Product Innovation: Drive innovation in our products and services by identifying emerging technologies and trends and integrating them into our platform roadmap.

Cross-Functional Collaboration: Work closely with product management, design, and other teams to ensur

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Company

Press Ganey

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