Sr. Manager, Advertising Operations

What You'll Do:

Campaign Delivery & Pacing 

• Manage the day-to-day execution of the full campaign lifecycle: trafficking, creative QC, tags/pixels, implementation, pacing, optimizations, and delivery. 

• Monitor KPIs, budgets, and pacing; flag risks early and partner with Sales/Account Management to prevent under-delivery or overspend. 

• Maintain and enhance pacing and delivery dashboards; collaborate with Analytics/Product to investigate data discrepancies and ensure accuracy. 

Vendor & Offsite Supply Coordination 

• Support relationships with external vendors and supply partners (DSPs, SSPs, exchanges, measurement/verification partners). 

• Ensure offsite supply meets quality standards, delivery expectations, and SLAs. 

• Assist with vendor performance reviews and identify issues that require escalation. 

• Contribute to price/fee discussions or platform evaluations as needed. 

Offshore / Distributed Resource Support 

• Coordinate workflow and communication with offshore or remote teams responsible for trafficking, QA, and reporting tasks. 

• Ensure clarity in roles, responsibilities, and hand-offs between in-house and offshore contributors. 

• Provide feedback and monitor performance to ensure consistency and operational accuracy. 

Operational Process & Quality Controls 

• Follow and help refine SOPs, escalation protocols, and QA checkpoints. 

• Handle tag/pixel management, discrepancy resolution (1st/3rd-party), and creative spec compliance. 

• Maintain operational health dashboards (delivery, pacing drift, vendor performance, tickets). 

• Ensure measurement and data integrity across campaigns. 

Cross-Functional Collaboration 

• Partner with Sales, Ad Product, Product, Analytics, and Finance on campaign hand-offs, inventory checks, technical feasibility, and pricing alignment. 

• Support strategic or complex deals through accurate setup and handling of unique technical requirements. 

• Act as a point of escalation for campaign delivery issues or vendor troubleshooting. 

Team Support & Development 

• Mentor and support specialists/traffickers on campaign operations and QA best practices. 

• Assist with training, onboarding, and capacity planning, including coordination with offshore resources. 

• Contribute to a team culture of quality, accountability, and continuous improvement. 

Operational Optimization & Continuous Improvement 

• Identify inefficiencies or workflow bottlenecks and propose solutions that improve speed, accuracy, or scale. 

• Stay informed on ad tech trends, privacy changes, measurement shifts, and creative/format updates that impact operations. 

• Recommend new tools or enhancements that improve operational quality and delivery outcomes. 

 

What We're Looking For: 

• ~5–7+ years of experience in ad operations, campaign management, or trafficking, with some leadership or mentoring responsibility. 

• Strong working knowledge of ad serving systems, tags/pixels, DSPs, SSPs, exchanges, and measurement/verification tools. 

• Experience using SQL and working with large datasets (Snowflake or similar) for reporting, troubleshooting, and performance insights. 

• Familiarity with vendor/supply partners or offsite/programmatic supply workflows. 

• Experience collaborating with offshore or distributed teams. 

• Strong operational discipline: QA, trafficking workflows, discrepancy resolution, delivery troubleshooting. 

• Excellent cross-functional communication and stakeholder management skills. 

• Strong analytical capabilities and comfort with dashboards, KPIs, and campaign diagnostics. 

• Ability to multitask, prioritize under pressure, and maintain high execution standards. 

 

Preferred Qualifications:

• Experience in commerce media, sports media, or environments with both direct + programmatic inventory. 

• Background handling large campaign budgets or high-volume delivery environments. 

• Familiarity with video/CTV/OTT/live-event ad formats. 

• Exposure to scaling ad ops technology or workflow automation