Restaurant Meal Program Specialist (EXECUTIVE I)

Agency :  Department of Human Services 

Opening Date: July 2, 2024
Closing Date/Time: 07/16/2024 
Salary:   Anticipated Salary (Eff 7/1/24) $5,703-$8,170/month ($68,436-$98,040/year)  
Job Type:   Salaried 
County:   Sangamon  
Number of Vacancies:   1  
Plan/BU: RC062   

 

 This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position.

 

All applicants who want to be considered for this position MUST apply electronically through the illinois.jobs2web.com website. State of Illinois employees should click the link near the top left to apply through the SuccessFactors employee career portal.

While not required, a Resume/Curriculum Vitae (CV) is recommended. When applicable, titles that require specific coursework, professional license or certification will include a notation requesting the appropriate document(s) be uploaded in the Additional Documents section of your application. Failure to upload requested transcripts, license and/or proof of certification when specified may result in ineligibility. Please note that the Department of Human Services must verify proof of higher education for any degree earned (if applicable) regardless of vacancy title before any offer can be extended.

Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered.

 

Posting Identification Number 37819

Position Overview

The Division of Family and Community Services is seeking to hire a Restaurant Meal Program Specialist.  This position serves as support staff to the Restaurant Meal Program Manager. This position will be a key participant in special EBT projects; acts as a liaison between farmers markets and the State’s Electronic Benefit Transfer (EBT) contractor; serves as a subject matter expert between EBT system and the State’s eligibility system; coordinates with IDHS SNAP Fraud Unit in investigating retailer and customer fraud; and reviews requests to assist in transaction analysis as it relates to stolen benefit replacement.

Job Responsibilities

1. Serves as Restaurant Meal Program Specialist.
2. Serves as support staff for special EBT projects.
3. Acts as a liaison between farmers markets and the State’s Electronic Benefit Transfer (EBT) contractor.
4. Serves as a subject matter expert between EBT system and the State’s eligibility system.
5. Coordinates with IDHS SNAP Fraud Unit in investigating retailer and customer fraud.
6. Reviews requests to assist in transaction analysis as it relates to stolen benefit replacement.
7. Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.

 

Minimum Qualifications

1. Requires knowledge, skill and mental development equivalent to completion of four (4) years of college, preferably with course work in business or public administration.
2. Requires one (1) year of responsible administrative experience in a public or business administration OR completion of an agency approved professional management training program.

Preferred Qualifications

1. Two (2) years of professional experience working with the policies and procedures within the area of responsibility, including basic knowledge of the operation of Electronic Benefit Transfer (EBT) systems, preferably Illinois Link.
2. Two (2) years of professional experience using computers, including spreadsheets, database and word processing packages.
3. Two (2) years of professional experience analyzing data