Senior Clinical Analyst - Lab

Current Employees:

If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position using the Career worklet, please review this tip sheet.

The department of Information Technology has an exciting opportunity for a Full Time Senior Clinical Systems Analyst to work at UHealth SoLe Mia, in North Miami. The Clinical Systems Analyst 3 facilitates all aspects of the clinical applications’ development and implementation. Moreover, the incumbent oversees clinical and nursing issues, and provides support for applications used in the provision of patient care. Works closely with clinical analysts, clinic staff, physicians, and clinic leadership to ensure the successful implementation of technology-enabled workflows and continuous improvement towards user adoption and utilization. Additionally, the Clinical Systems Analyst 3 assists application and technical teams in the on-going management of user requests, issues, clinical application problems, and delivery of information management systems solutions. Evaluates clinic user competency and training requirements and assists with ongoing one-on-one training and support of the clinical users. This position is also responsible for the evaluation of operational workflows and the design and build of technology solutions to improve operational efficiencies and patient care.

• Manages and augments the development and maintenance of clinical application systems. Ensures adequate communication is maintained regarding all project status and priorities. 

• Proactively performs analysis on current operational workflows, systems, and technology in order to recommend and implement changes or enhancements that will improve operations and further promote the organization's strategic vision and goals. 

• Functions as an independent application project lead for a module or system. Acts as mentor, new hire trainer, and expert for application and technical teams, and other areas during implementation rollout efforts, in the on-going management of user requests, issues, and delivery of application enhancements.   

• Defines information clinical systems requirements jointly working with management and professional staff in user departments. Ensures user requirements are successfully translated into technology-enabled solutions for new implementations and future feature functionality. 

• Collaborates with user departments to identify, analyze, and continuously evaluate Service Level Agreements (SLAs) relative to the supported applications. Expert in working with users to create application reports to support operational needs. 

• Participates in necessary clinical operations meetings to assess user feedback, gather future requirements for modifications, and provide a status on competency, adoption, and utilization rates. 

• Responsible for organization and leadership to include meeting material and presentation creation, documenting/managing/resolving action items, issues and decisions 

• Collaborates with clinic leadership to develop or modify operational processes, polices, and procedures. Collaborates with integrated systems/vendors as needed. 

• Manages the accurate integration of data between ancillary systems and the electronic medical record. 

• Oversees the programming and accuracy of all treatment plans and protocols within the order entry system.