Do you like being at the intersection of people and technology? Do you have a vision for new ways of working that transform productivity and how we work? Then lead the way with a dynamic team building the future of messaging and communication in the digital workplace at Applied Materials!

As the Senior Manager of Digital Workplace Productivity Platforms, you will lead a team of IT engineering professionals responsible for the design, delivery, operations, and security of critical collaboration services, transformative generative AI tools, and applications that are used by thousands of employees and customers, including M365 productivity apps and services, Teams, GenAI solutions like Copilot, and other tools like Zoom and Webex. You will also drive the adoption of new technologies and solutions that enhance the productivity, collaboration, and security of the organization. You will report to the director of Workplace Computing and Communications, working closely with other IT leaders and stakeholders across the organization, including a strong partnership with the Email & Messaging team.

** This is an onsite based position at our Austin, TX campus.

Responsibilities

• Manage, lead, coach, and develop the email and collaboration services team, including hiring, training, coaching, and performance management

• Own and implement the strategy, budget and resourcing, roadmap and processes for critical email and collaboration tools and core applications used by 50k+ users and devices, including platforms like Exchange, Teams, Zoom, Power platform, live events/webinars, M365, Copilot/ChatGPT, and digital signage

• Ensure the availability, scalability, and security of the foundational productivity and collaboration services, including usage of alternative platforms as needed to ensure continuity

• Partnering to ensure a similar standard of delivery of email/messaging services, including mail flow, secure email gateways, and corresponding tools and technologies

• Collaborate with other stakeholders, support teams, business units, IT peers and leadership to share your vision and incorporate their feedback and ensure maximal business value creation

• Manage the vendor relationships, contracts, and service level agreements for the email and collaboration tools and applications

• Oversee the performance, capacity, and usage of these key productivity and collaboration services, using data analytics, reporting, and dashboards

• Ensure the compliance of services with the organization's policies, standards, and regulations, such as data privacy, security, and governance

• Stay updated on the latest research and evaluation of emerging technologies and tools in this space to bring the future of collaboration to Applied Materials

Job Requirements

• Bachelor's degree in computer science, information systems, or related field

• 15+ years of relevant experience designing, implementing, deploying, and supporting global enterprise-level IT solutions, including direct experience email and collaboration tools and applications

• 7+ years managing large, geographically-dispersed (both remote and onsite), highly-technical engineering teams and contractors

• Strong leadership, communication, and interpersonal skills, with the ability to influence and collaborate with various stakeholders and teams

• Strong analytical, problem-solving, and decision-making skills, with the ability to use data and metrics to drive improvement and innovation

• Strong project management, budget management, and vendor management skills, with the ability to deliver results on time and within scope and budget

• Strong passion and desire for innovation and security, with the ability to identify and implement new opportunities and solutions that enhance the productivity of the organization

Qualifications

Education:

Bachelor's Degree (Required)

Skills:

Generative AI, Global IT Management, Microsoft Outlook, Microsoft Teams, Microsoft Windows 365

Certifications:

Languages:

Years of Experience:

7 - 10 Years

Work Experience:

Additional Information

Time Type:

Full time

Employee Type:

Assignee / Regular

Travel:

Yes, 20% of the Time

Relocation Eligible:

Yes

U.S. Salary Range:

$156,000.00 - $214,500.00

The salary offered to a selected candidate will be based on multiple factors including location, hire grade, job-related knowledge, skills, experience, and with consideration of inter