Salesforce Program Manager

We’re looking for a Salesforce Program Manager with hands-on experience leading Salesforce implementations from kickoff through delivery, ensuring alignment across scope, timeline, and budget. You’ll serve as the bridge between clients and delivery teams, translating business goals into actionable plans that deliver measurable results. 

You’ll balance structure with adaptability, using both Agile and traditional methods to navigate challenges and keep work on track. If you’re energized by problem solving, building trust, and leading teams to deliver exceptional Salesforce solutions, this role gives you the platform to do exactly that. 

Perficient is the global AI-First consultancy. Our team of strategists, designers, technologists, and engineers partner with the world’s most innovative enterprises and admired brands to deliver real business results through the transformative power of AI.  

As part of our AI-First strategy, we empower every employee to build AI fluency and actively engage with AI tools to drive innovation and efficiency. We break boundaries, obsess over outcomes, and shape the future for our clients.  

Our Salesforce + MuleSoft team helps global brands design and deliver connected, data-driven experiences that drive enterprise-wide transformation. As a Salesforce Partner and trusted MuleSoft advisor, we combine strategic guidance, industry accelerators, and AI-powered solutions across healthcare, financial services, manufacturing, and more—helping clients unlock the full potential of the Salesforce ecosystem. 

• Program Leadership – Manage end-to-end formal projects within and between phases. Act as the primary client contact, ensuring alignment with project scope, driving project governance, and facilitating decision-making. 

• Project Planning & Execution – Partner with Sales and Delivery to mobilize, kick off, manage, and close projects. Complete readiness checklists, manage scope, timeline, and budget. Develop and maintain project plans, RAID Log, and other essential project documentation.  

• Team Resourcing – Ensure projects are appropriately staffed throughout their lifecycle. Collaborate with the internal operations team to coordinate resources across the company. 

• Risk & Stakeholder Management – Identify and mitigate risks to scope, timeline, budget, and resources. Maintain risk/issue logs, communicate proactively with clients and leadership, and translate business needs into actionable plans. 

• Client Relationships – Build strong, trusted partnerships with clients. Foster a collaborative, positive environment through clear and consistent communication. 

• Steering Committee Leadership – Drive education and alignment with client executives through bi-weekly updates