Sales Manager

Description

Position: Sales Manager

Department: Vacation Ownership Sales

Reports To: Director of Sales and Marketing

Location: Steele Hill Resorts, Sanbornton, NH

         We believe that everyone should experience great vacations, and at Path Vacations

quality is what sets us apart from the rest. Here at Path Vacations, we offer our members the

best value in vacation ownership with yearly vacation savings and endless destination options.

From our three, exceptional New Hampshire resorts – Steele Hill Resort, Summit Resort, and

Center Harbor Inn to thousands of premier destinations worldwide, we bring the best of

personalized service and vacation freedom to our members.

Position Overview:

        The Sales Manager at Steele Hill Resorts plays a critical role in driving the success of

our vacation ownership offerings. The Sales Manager will be responsible for optimizing sales

strategies, leading a dynamic team, and ensuring guests receive an unparalleled experience.

The ideal candidate will have a proven track record in sales management, with experience in

the vacation ownership industry being a plus, and a passion for achieving excellence. This

position requires a commitment to a full time schedule, allowing for comprehensive oversight

and involvement in all sales activities.

Benefits:

? Paid Vacation Time

? Comprehensive coverage including health, vision, and dental insurance

? 401K

? Access to resort amenities per policy and with supervisor's approval

What We Offer:

? A dynamic and supportive work environment

? Opportunities for professional growth and career advancement

? Competitive salary with performance incentives

? A comprehensive benefits package

Key Responsibilities:

? Ongoing Recruiting & Hiring: Continually recruit, hire, and onboard sales and admin staff

to maintain a high-performing team.

? Training & Development: Conduct regular training sessions to enhance the team's skills,

product knowledge, and sales techniques. Ensure ongoing development and upskilling

of both new and existing team members.

? Discipline & Performance Management: Address performance issues, implement

disciplinary actions as needed, and foster a culture of accountability and excellence.

? Optimizing Performance: Efficiently manage the line schedule to maximize team

performance and meet sales targets within a standard work week.

? Sales Tools Development: Innovate and develop new sales tools for the team, including

staging, scripts, and incentives.

? Production Oversight: Ensure the production and delivery of results from the sales team

meet the highest standards.

? Goal Achievement: Drive the team to meet or exceed sales goals and targets set by

management.

? Team Support and Monitoring: Provide ongoing monitoring and support to staff, fostering

an environment of excellence and growth.

? Process Management: Oversee the T.O and VLO processes, ensuring efficiency and

customer satisfaction.

? Guest and Owner Communication: Engage with guests and future members to enhance

their experience and resolve any issues.

? Guest Experience Enhancement: Collaborate with operations management to

continually improve the guest experience.

? Facility Upkeep: Maintain the cleanliness and presentation of all sales areas.

? Communication: Keep open lines of communication with all relevant departments,

ensuring a unified approach to guest satisfaction.

? Inhouse Guest Experience: Take charge of the in-house guest experience, addressing

any concerns and ensuring a memorable stay.

? System Familiarity: Become familiar with all of the tools and systems used within the

Sales department.

? Active Participation: Occasionally step in to take presentations, maintaining a close

connection with the guest experience and sales process.

IND21

Requirements

    Requirements: 

 ? Proven experience as a Sales Manager 

 ? Sales experience in the vacation ownership or timeshare industry is a plus 

 ? Strong understanding of sales management, marketing principles, and customer service practices

 ? Excellent leadership, communication, and interpersonal skills

 ? Ability to analyze sales data and market trends 

 ? Commitment to a full-time 40-hour work week, with flexibility as needed to meet business demands  

 Application Process: