Senior Product Manager

Make your mark at Comcast -- a Fortune 30 global media and technology company. From the connectivity and platforms we provide, to the content and experiences we create, we reach hundreds of millions of customers, viewers, and guests worldwide. Become part of our award-winning technology team that turns big ideas into cutting-edge products, platforms, and solutions that our customers love. We create space to innovate, and we recognize, reward, and invest in your ideas, while ensuring you can proudly bring your authentic self to the workplace. Join us. You’ll do the best work of your career right here at Comcast. (In most cases, Comcast prefers to have employees on-site collaborating unless the team has been designated as virtual due to the nature of their work. If a position is listed with both office locations and virtual offerings, Comcast may be willing to consider candidates who live greater than 100 miles from the office for the remote option.)

Job Summary

We are seeking a Product Manager 2 / Senior Product Manager to help shape intuitive, high‑impact product experiences across a dynamic and evolving portfolio. This role partners closely with engineering, UX, and subject matter experts to translate complex technical and business needs into clear, actionable product solutions. Ideal candidates excel in structured problem‑solving, cross‑functional collaboration, and leveraging AI‑assisted tools to accelerate discovery, delivery, and continuous improvement.

Job Description

The Product Manager 2 plays a critical role in translating complex technical capabilities and business workflows into clear, intuitive product experiences. This role requires strong collaboration across engineering, UX, data science, and subject matter experts to ensure solutions are both technically feasible and meaningfully aligned to customer and business needs. The ideal candidate combines deep technical fluency, strong product delivery skills, a user‑centered mindset, and advanced use of AI‑assisted productivity tools.This role is based in our downtown Philadelphia Comcast Technology Center..

This position is ineligible for visa sponsorship.  To be considered for this role, you must be legally authorized to work in the United States and not require sponsorship for employment now or in the future

Core Responsibilities

Customer & Market Insight

• Internalizes and represents the voice of the customer across the product lifecycle, ensuring customer needs and real‑world workflows guide product decisions.
• Engages directly with users, SMEs, and operational partners to validate assumptions and uncover edge cases or unmet needs.
• Performs competitive analysis and market research to maintain an up‑to‑date view of trends, competitor capabilities, and market shifts.

Technical Translation & Requirements Definition

• Translates system capabilities, data flows, and technical constraints into clear product requirements and user experiences.
• Evaluates technical feasibility, tradeoffs, and implementation approaches in partnership with engineering, architects, and data scientists.
• Drafts and manages epics, user stories, acceptance criteria, use cases, and supporting documentation (e.g., business requirements, executive summaries, M&Ps).
• Conducts capability gap analysis and feasibility assessments to define what is desired vs. what is technically attainable.

User Experience & Workflow Design

• Partners closely with UX designers to define intuitive, efficient workflows that balance user needs with system realities.
• Contributes to wireframes, prototypes, and workflow models to ensure clarity, usability, and reduced complexity for end users.
• Leads concept design for end‑to‑end customer experiences, including expected lifecycle costs and operational considerations.

Execution‑Driven Product Delivery

• Breaks down product vision and opportunities into executable work: epics, stories, and backlog structures.
• Actively participates in backlog refinement, sprint planning, and delivery touchpoints to ensure alignment and progress.
• Coordinates with engineering and UX throughout development to validate that outputs meet intent and quality standards.
• Manages change requests and validates downstream deliverables, including conducting or supporting business acceptance testing.

Strategy, Financials & Product Planning

• Contributes to product vision and strategy across the team and broader organization.
• Participates in planning for enhancements to product content, features, pricing, and packaging.
• Supports budgeti