Regional HR Business Partner

Field Human Resources Business Partner

POSITION SUMMARY:

The Human Resources Business Partner (HRBP) is leadership role in a growing region and is responsible for aligning, advising and consulting with the food and beverage business leaders and managers to drive people initiatives including recruiting & hiring, training, employee relations, retention, performance management and compliance. The HRBP collaborates with Operations leaders on assessing and anticipating HR-related needs and developing and delivering needed talent solutions for 12 Travel Plaza sites throughout Ohio and Indiana. This position requires the HRBP to spend significant time traveling throughout the region. A company car will be provided for this purpose.

KEY RESPONSIBILITIES:

Recruiting & Hiring

• Partner with District Managers and Site Managers on developing and executing productive recruiting strategies

• Develop, coordinate and participate in local hiring initiatives and events (job fairs, college recruiting, job fairs)

• Lead recruiting and hiring of District Managers and other regional operations roles including sourcing candidates, interviewing, managing hiring and onboarding process

• Ensure effective and compliant hiring practices are in place and followed

• Coordinate recruiting campaigns for occasional new site openings

• Decision background checks when required and take appropriate follow up action

Training

• Oversee facilitation of onboarding/orientation programs

• Develop, implement and evaluate operational and people-related training programs to address regional and local needs, including the development of training materials and facilitating training sessions

Employee Relations & Retention

• Promote a positive and productive environment by coaching and advising managers and employees on conflict resolution, complaints and performance issues

• Diagnose root causes; conduct effective, thorough and objective investigations and recommend appropriate actions

• Identify retention trends and opportunities by conducting stay interviews and exit interviews

• Ensure company level employee engagement initiatives are implemented

• Promote associate recognition among management teams in the region

Talent and Performance Management

• Provide day-to-day performance management guidance to management (coaching, counseling, career development, disciplinary actions)

• Analyze human resources data to identify trends and opportunities for improvement

• Lead the region’s talent planning including workforce planning, talent reviews, and succession planning

Compliance

• Ensure compliance with company policies and all applicable labor laws

• Provide guidance and interpretation for HR-related policies and procedures

ESSENTIAL SKILLS, EXPERIENCE, AND EDUCATION REQUIREMENTS:

• Minimum of 3 years of experience in a Human Resources business partner role; preferably in a multi-unit retail, hospitality or food service environment working directly with leaders, store managers and employees.

• Knowledge of multiple human resource disciplines, including employee relations, and engagement, compensation practices, performance management, training, diversity initiatives and compliance

• Experience recruiting as well as building successful end-to-end scalable hiring programs

• Strong employee relations experience, including experience managing complex issues and investigations

• Ability to travel to all sites in region

• Ability to establish and maintain a positive rapport and working relationships at all levels. Demonstrated ability to influence and coach business leaders and employees

• Excellent planning, project/time management, organizational skills with attention to detail.

• Strong written and verbal communication skills – must have the ability to communicate effectively at all levels within the organization and convey information clearly and concisely?

• Knowledge of state and federal employment laws and regulations

• Ability to think strategically and adapt to changing business needs

• Ability to analyze information/data, identify trends, and recommend solutions to enhance processes, influence behavior, or imp