Patient Financial Coordinator

Overview

Dialysis Clinic, Inc. is recruiting top talent interested in supporting our nonprofit mission to prioritize individualized care for patients facing chronic kidney disease. Our mission states “the care of the patient is our reason for existence,” and our dedicated team embodies our sole purpose during every patient interaction. We seek motivated, compassionate individuals to provide top-notch patient care and offer paid training, competitive pay, outstanding benefits, Sundays off and a positive, mission-driven culture. Join DCI today to build relationships and gain fulfillment serving individuals in our comfortable clinical setting with a lower caregiver-to-patient ratio than other providers.

 

The Patient Financial Coordinator works closely with the social work department with providing patient support, maximizing the social and emotional functioning and adjustment to dialysis.  They provide patients with information and assistance in obtaining eligible insurance coverage and monitors the patients' coverage to make sure coverage is maintained.  

 

Schedule: Full-time, five 8-hour shifts starting at 8am

 

Benefits:

• Comprehensive medical, dental and vision benefits
• Life and long-term disability insurance provided at no additional expense to employee
• Paid time off (PTO) including holidays
• Extended Sick Bank (ESB) in addition to PTO – paid time for doctor appointments, sickness or medical leave
• Retirement plans with $.50 of each contributed dollar matched for eligible employees, up to 8 percent
• Education reimbursement
• Employee assistance program
• Wellness program
• Among others

Responsibilities

What You Can Expect:

• Collect insurance coverage information on all new patients.
• Communicate with the Account Receivable Bookkeeper the insurance information.
• Provide patients with information on their insurance coverage as it relates to dialysis and/or transplant charges.
• Assist patients applying for eligible health insurance coverage, Financial Analysis Forms, and/or Medicare forms.
• Attends monthly meetings for Accounts Receivable team, Social Workers team, and Staff Meeting for assigned home clinic.
• Assists with patient surveys (e.g. SF-36 Health Status Survey, DCI Clinic Report Card, and Vocational Rehab Survey).
• Serves as back up to Patient Insurance and Support Programs Coordinator.
• Identifies patient need for AKF or other assistance programs and community resources. Assist with completing applications, as needed.  
• Completes Medicaid Transportation Orders and Trip Requests for applicable patients.
• Completes patient medication prior approvals/authorizations for medications prescribed by DCI Medical Directors.
• Works in collaboration with the LMSW, nursing staff, and physicians in team review of patient progress.

Qualifications

Successful Candidates Bring:

• Excellent communication skills
• Desire to collaborate with care teams
• Ability to problem solve

 

Education/Training:

• High School diploma or equivalent required.
• Should have functional knowledge of general office equipment and possess a working knowledge Microsoft Word and Microsoft Excel.

 

 

DCI’s Differentiator:Since opening the first clinic 50 years ago in Nashville, Tenn., our Dialysis Clinic, Inc. family has grown to be the nation’s largest nonprofit dialysis provider with more than 270 locations in 30 states, serving nearly 14,000 patients each day. DCI invests in our care teams and funds research to further kidney care and treatment options. DCI prioritizes a holistic approach and offers hemodialysis, home dialysis and peritoneal dialysis treatment options. We empower patients to live meaningful and productive lives while also delivering high quality kidney care, saving lives and reducing hospitalizations. Learn more about DCI and see if we’re hiring in a clinic near you! www.dciinc.jobs

 

DCI is committed to building a diverse and inclusive organization. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status.

 

DCI is a federal contractor and an Equal Opportunity/Affirmative Action Employer-Veterans/Individuals with Disabilities.  If you are having difficulty using the online application system or would like to request other accommodations or application methods, please contact Doug Patterson at Accommodations@dciinc.org or 615-327-3061. Once a request has been made, DCI will initiate a discussion with you abou