RN Care Coordinator - Pediatric Psychiatry

                    

At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day.

                        

We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One.

                                    

Job Title

RN Care Coordinator - Pediatric Psychiatry

                        

Location

Cleveland

                    

Facility

Cleveland Clinic Main Campus

                     

Department

Peds Division Office-Main Campus Hospital

                      

Job Code

T99128

                     

Shift

Days

                       

Schedule

8:00am-5:00pm

                       

Job Summary

                         

Job Details

Join Cleveland Clinic's Main Campus where research and surgery are advanced, technology is leading-edge, patient care is world-class, and caregivers are family. Here, you will work alongside a passionate and dedicated team, receive endless support and appreciation and build a rewarding career with one of the most respected healthcare organizations in the world. 

When it comes to delivering world class care for children, Cleveland Clinic believes it’s the little things that make the difference. To ensure that infants, children and adolescents receive the best outpatient care, Cleveland Clinic Children’s provides patients and families with a network of pediatric services. With over 50 exam rooms divided up into 5 pods / nursing stations, this team supports all pediatric subspecialties and general pediatric patients seen at Main Campus. 

We are looking for a Care Coordinator that is self-motivated and organized that can assist fellow caregivers in providing patients with exceptional care, from initial introduction to discharge. In this role, you will interact directly with patients, families and visitors, offering the opportunity to enhance their experience and provide healthcare education as needed. Additionally, the Cleveland Clinic system provides Caregivers with many professional development resources, including furthering education and online/in-person courses to enhance your skills.

A caregiver in this position works days, 8:00 a.m. -- 5:00 p.m. 

This role works Monday through Friday. No Weekends and No holiday rotation.

A caregiver who excels in this role will:  

• Identifies which patients in the specialty care practice have ongoing care coordination needs for their specialty condition.
• Outlines the nature and duration of involvement needed by the specialty care team and specialty care coordinator then identifies the primary care team involved.
• Utilizes assessment skills and risk assessment tools to identify patients with actual or potential care needs that would require care coordination.
• Conducts targeted outreach to a defined panel of high risk patients (chronic illness, lack of social support, readmissions, ED visits, surgical episodes, etc.) to ensure timely and efficient care delivery across the continuum of care.
• Utilizes technological tools (registries, patient lists, care team tab, etc.) to manage populations.
• Conducts comprehensive clinical assessments that include disease-specific, age-specific, medical, behavioral pharmacy, social and end of life needs of each patient.
• Informs the patient and family regarding coordination of their care and shares this information with the healthcare team.
• Works collaboratively with interdisciplinary team to develop goals and plan interventions to maximize patient outcomes.
• Monitors patient compliance with plan of care.
• Performs reassessments regarding patient progress toward goals and updates plan of care as appropriate.
• Ensures care gaps are closed around specialty disease/chronic disease/surgical episodes.
• Serves as primary patient contact for team related to condition/surgical episode and facilitates access to services. 
• Coordinates members of the patient care team.
• Serves as the liaison between patients, families, and physicians, clinical staff by advocating for patient and families then responding to and facilitates resolution of patient/family questions and concerns. 
• Assists in managing transitions of care across care setting, ensuring optimal communication and planning. Identifies barriers to receiving care and facilitates solutions. 
• Partners with other care coordinator teams such as primary and transitional care social work, rehabilitation, pharmacy, palliative care and