Pharmacist, Clinical – Ambulatory Care

Overview

In collaboration with patients, families (as defined by the patient) and staff across all disciplines and departments is responsible for providing comprehensive drug therapy management under a collaborative practice agreement approved by the CommUnityCare medical staff. The clinical pharmacist serves as an integral part of the multidisciplinary team and serves as the patient’s advocate in addressing their pharmaceutical care needs. This position will serve as a fundamental team member to continue to cultivate CommUnityCare’s team-based care model initiatives.

Responsibilities

ESSENTIAL/PRIMARY DUTIES(The essential job functions or primary responsibilities that must be performed unaided or with the assistance of an accommodation – all job functions should begin with an action verb)• Manage the operation of an ambulatory care clinical pharmacy service• Provide comprehensive medication management to ambulatory care patients as outlined in the Clinical Pharmacy protocols/collaborative practice agreement• Identify and resolve medication-related problems• Assist with medication refills as outlined in the Clinical Pharmacy protocols/collaborative practice agreement• Provide health improvement, wellness, and medication education to patients• Assume an active role in the education of students, residents, or other health care professionals• Serve as drug information resource for the health care teams • Assist with adjudication of non-formulary drug requests and act as a clinic resource regarding the formulary• Work within the scope of credentialing privileges• Collaborate and communicate with all members of the care team in providing patient-centered care• Empower patients and/or families to be an engaged and active participant in their care • Educate/train Medication Refill specialists, Clinical Pharmacist technicians’ or Clinical Pharmacist trainees when needed• Perform other duties as assigned

Knowledge/Skills/Abilities:Knowledge: • Extensive knowledge of medical/pharmaceutical terms and nomenclature• High degree of knowledge of drug therapy • Healthcare office concepts, practices, policies, and procedures• Demonstrated knowledge of local, state, and federal laws pertaining to Clinical Pharmacy activities as related to the use of drugs and other substances and the delivery of care• Computer systems knowledge for data entry and information retrieval, including but not limited to Microsoft Office applications, and electronic health records (EHRs)• HIPAA and Joint Commission guidelines and regulations • Bilingual in English/Spanish (preferred)

Skills/abilities: • Excellent verbal and written communication skills, including telephone and e-mail etiquette• Demonstrate ability to successfully navigate and document within EHRs• Ability to utilize drug information resources and communicate results written/verbally• Demonstrate understanding and/or experience working in an integrated delivery environment• High level of problem-solving and critical thinking skills to independently resolve problems and knowing when to seek further clarification from supervisor, or medical providers to better serve the patient• Ability to work in an organized manner to prioritize tasks and complete work in a timely manner• Maintain strong attention to detail and accuracy• Ability to work with diverse groups of people• Develop and maintain favorable internal relationships and partnerships with co-workers• High level of skill at building relationships, and providing excellent customer service to patients and their families• Ensure all actions, job performance, personal conduct, and communications always represent CommUnityCare in a highly professional manner• Complete all mandatory training and maintain appropriate credentials/licensure• Ensure all tasks provided and associated with patient care, patient administrative processes and related duties comply with all regulatory and accreditation standards including The Joint Commission, CommUnityCare Standard Operating Procedures and CommUnityCare Policies and Procedures• Uphold all company policies and procedures as well as the overall mission and values of the organization

 

People Management/Department Management/Business Unit Management:In addition to the Clinical Pharmacist position responsibilities and duties, team members acting in the capacity of the following positions will be responsible for additional assignments. These roles are assignments, not permanent, regular positions.

 

People Management

Clinic Lead:• Assumes full responsibility for patients receiving care within the designated health centers• Works in tandem with the Health Center’s practice and nursing leaders to ensure a collaborative team-oriented environment• Leads and motivates the medical providers under his/her supervision; uses effective medical and people performance management process