Royce Restaurant Runner- The Langham Pasadena

About Langham Hospitality Group

A wholly-owned subsidiary of Great Eagle Holdings, Langham Hospitality Group (LHG) comprises a family of distinctive brands, including The Langham Hotels and Resorts, Cordis Hotels and Resorts, Eaton Workshop and Ying’nFlo. With over 40 hotels and residences in operation or development, LHG has a global footprint that extends across Asia, Europe, North America, Australasia and the Middle East.

The Langham Huntington, Pasadena, Los Angeles is located in Pasadena, California, in the heart of an upscale residential neighborhood bursting with historic gems like Albert Einstein's former residence and famous film locations including the homes from Mad Men and Father of the Bride.

Just up the street you'll find Pasadena's vibrant shopping and entertainment district boasting theaters, boutiques, incredible restaurants and world-class museums. And the hotel is just a short drive from the rest of Pasadena's must-see spots including the Rose Bowl stadium, The Huntington Library, Descanso Gardens, Kidspace Children's Museum and much more.

Check out what’s nearby, or inquire with our concierge team for recommendations on what to see, eat, and do in Pasadena and nearby Los Angeles.
 

DEPARTMENT:       Royce Restaurant

JOB TITLE:              Food Runner

REPORTS TO:         Restaurant Managers

SUPERVISES:         NA

PRIMARY OBJECTIVE OF POSITION:

Help keep a smooth workflow between the kitchen area and guests. Work in a fast-paced environment to get proper orders out to guest to achieve overall guest satisfaction.

RESPONSIBILITIES AND JOB DUTIES:

• Ensure orders are being prepared correctly.
• Supports staff by assisting with delivery of food items to guests. 
• Work in fast pace, high volume environment, paying attention to detail.
• Maintains a neat, clean, organized, safe work environment.
• Transports and polishes clean wares, utensils and accessories to area needed.
• Must comply with opening and closing as well as on-going side work duties.
• Maintains consistent communication with the staff and management team.
• Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures and utilizing cleaning to adhere to health and safety standards.
• Stack trays properly for efficient unloading for stewarding and ensure proper safety standards at all times. 
• Due to the cyclical nature of the hospitality industry, associates may be required to work varying schedules to reflect the business needs of the hotel.
• Perform other duties as assigned.

PHYSICAL DEMANDS:

• Must enjoy working with a team in an outdoor environment with extreme temperatures.
• Requires the ability to lift and carry object weighing up to 30 pounds. 
• Standing for 90 % of work shift is required.
• Activities include standing, reaching, bending, pushing, pulling, handling, lifting, carrying, seeing, hearing, talking, walking.

SPECIAL SKILLS REQUIRED:

• Able to learn and retain new menu information on a daily basis in order to effectively articulate to guest.
• Must be proficient in multi-tasking and able to maintain composure in a fast-pace and high service level establishment.

EDUCATION REQUIRED:

• Any combination of education and experience that provides the required knowledge, skills and abilities. 

EXPERIENCE REQUIRED:

• 1-2 years experience as a server preferred.

LICENSES OR CERTIFICATES:

• Food Handler’s Certificate required.
• CPR Certification and/or First Aid Training preferred. 

 

SALARY INFORMATION:

$19.50

NOTE:

This description excludes non-essential and marginal functions of the position that are incidental to the performance of the fundamental job duties. Furthermore, the specific examples in each section are not intended to be all-inclusive. Rather, they represent the typical elements and criteria