Registered Nurse - Office Supervisor

Description

About Valor Healthcare

Valor Healthcare is a veteran- and physician-led provider of healthcare services for deserving, resilient patriots – including those who serve or have served in the military as well as those who devote their careers to government service. We aim to deliver high-quality care in a way that upholds the health of our nation’s greatest asset: its people. Valor works hard to earn the trust of those who have faith in us to care for them with respect and through methods that lead to superior clinical outcomes.

Incumbents are encouraged to apply!

This contract will provide occupational medicine health services and electronic health records management for sworn staff from both the City of Phoenix (City) Fire and Police Departments as well as public safety personnel assigned to other jurisdictions throughout the region who have contracted with Phoenix Fire Department Health and Wellness Center (PFDHWC) for these services.

Valor is different because of our people.

• Our leadership team is comprised of veterans, clinicians, and business leaders dedicated to providing exceptional care and world-class patient experience.
• Many of our colleagues have patriots in their families or are patriots themselves, building a company culture and commitment to customer service that is second to none.

Location

Phoenix Fire Department Health and Wellness Center (PFDHWC)

50 S. 12th St., Phoenix, AZ 85034

PFDHWC Hours

Facility hours are 7:30 a.m. to 4:00 p.m. Monday through Friday. PFDHWC Clinic hours are 7:30 a.m. to 12:00 p.m. and 12:30 p.m. to 4:00 p.m. Monday through Friday, with a 30-minute lunch period.

Holiday Closures

The PFDHWC is closed on all City of Phoenix observed holidays.

Requirements

Responsibilities:

• Assists the PFDHWC Operations Manager and Medical Director with clinic operations, as needed.  
• Ensures smooth workflow and operations of the PFDHWC daily clinic.  
• Monitors the Contractor’s staff  workload ratios to accomplish the most effective use of resources. 
• Discuss operational changes with the Medical Director before implementation. 
• Participate in: 
  1. Staff  Selection and Orientation 
  2. Staff development and education 
  3. Performance Management 
  4. Performs coaching, counseling & performance management. Requires the ability to negotiate conflict. 
• Supports change and development, interpretation, implementation, and evaluation of the PFDHWC programs. 
• Demonstrates effective communication skills, problem solving, and conflict resolution by keeping the appropriate people informed. 
• Documents chief complaint and symptoms, performs vital signs, height, weight, visual screen, audiometry, spirometry, and the InBody. Reports any changes or concerns to provider. 
• Restocks and turn over exam rooms, assist the patient as well as inform the patient of exam procedures and ensure that safety and comfort measures are taken. 
• Obtains and organizes the patient’s medical record prior to the patient’s appointment. 
• Assists in monitoring daily schedules and facilitates smooth patient flow. 
• Answers telephone calls and provide the necessary information or take messages as necessary. 
• Draws blood for testing by laboratory. 
• Administers immunizations as required. 
• Assists with maintaining a clean, functional environment through regular cleaning of equipment, sterilizing medical instruments, cleaning exam rooms and storage area; notifies staff member regarding ordering supplies and assists with      stocking supplies; assists with restocking exam rooms; perform basic maintenance; notifies support staff regarding any      necessary repairs. 
• Follows manufacturer’s recommendations and OSHA guidelines in handling hazardous substances. 
• Assumes responsibility for the proper collection of specimens, related paperwork, and delivery of specimens to the appropriate place.   
• Assists providers with physical exam acting as a third party in attendance. 
• Assists with special procedures as necessary. 
• Coordinates and participates in special projects as requested by PFD. 

Minimum Qualifications:

• Registered Nurse in the State of Arizona. 
• Ten years of clinical nursing experience. 
• Five years of Occupational Health and/or Family Practice and/or Emergency Room  
• Current ACLS certification. 
• Current CAOHC and

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  Valor Healthcare

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