Manager, Audit Operations and Reporting (Hybrid)

Manager, Audit Operations and Reporting (Hybrid)

Capital One’s Audit function is a dedicated group of professionals focused on delivering top-quality assurance services to the organization’s Audit Committee. Audit professionals are experienced, well-trained and credentialed, and operate within a collaborative, agile environment to deliver value-added opinions and recommendations. Audit's vision to provide high value, independent, proactive insights, to innovate with technology, and to be a top-notch talent destination, creates a dynamic and challenging atmosphere for both personal growth and professional opportunity.

We are seeking an energetic, self-motivated Manager to join the Audit Operations and Reporting team to think strategically about how we govern Audit methodology, provide oversight of department performance and operations and optimize processes across the functions in Audit. In addition, the Manager will serve as a liaison with the Regulatory Relations team and be responsible for managing critical projects across the Audit organization. 

Audit Operations and Reporting is an internal support team that works to drive industry-leading audit practices that enable a dynamic approach to assurance and operations and respond to change. This function brings together technology, innovation and Audit processes to the heart of Internal Audit to enable high value, well-managed, data-powered assurance. The Audit Operations and Reporting team is responsible for facilitating and governing horizontal Audit processes critical in supporting dynamic planning and demonstrating Internal Audit coverage across the enterprise. This includes maintaining well-managed data, developing methodology and guidance, managing operational reporting and coordinating regulatory responses. The Audit Operations and Reporting function includes, Audit Universe and Plan, Risk Assessment, Continuous Monitoring, Skills Assessment, Issue Management and Trending, Govt. Relations and MRA Validation.

 

General Responsibilities:

• Manage and coordinate regulatory exams and requests across the Audit organization including organizing responses, meetings and workflow of reviews.

• Manage relationships with partners in Regulatory Relations, and provide routine status updates to key stakeholders, including Audit Leadership and the Audit Committee.

• Track, monitor and report on open Matters Requiring Attention (MRAs) as well as completion of expected validation.

• Manage the MRA Audit validation governance forums including obtaining, reviewing, and validating materials, and leading the discussions with leaders across the Audit department.

• Assist with issue management through the lifecycle from creation, management remediation, Audit validation and closure. 

• Proactively monitor and maintain awareness of changes to the internal and external business environment for impacts to initiatives and deliverables including for risk assessments and dynamic updates to our Audit Universe and Plan.

• Help to facilitate the annual and ongoing Audit Skills assessment process and SME Program maintaining quality data and developing associated reporting and ongoing monitoring dashboards for management.

• Interpret business priorities, anticipate issues and obstacles, and apply to scope of role. Leverage knowledge and skills, providing the broader department with insights into areas of potential risks.

• Establish and maintain strong relationships with key Audit and/or business partners.

• Design and execute efficient internal operational processes. Develop and maintain related methodology, guidance and governance documentation. 

• Leverage systems, data and analytical tools to execute tasks and perform analysis with a focus on data quality and integrity. Assist team in developing visualizations of data for management and audit committee reporting. 

• Collaborate with various Audit Leaders, LOB Audit teams, Audit Chief of Staff and support partners on various cross functional and business critical efforts on behalf of the Audit Operations and Reporting team.

• Monitor Audit communication channels including email, slack, internal webpages to provide responses to department questions and requests and manage processes for proactively sharing of information with stakeholders.

• Support change management, and monitoring of team operations to ensure we remain well-managed and consistent in our processes and monitor execution of owned internal controls.

• Conduct regular department